uDESERVE was created by people with a passion for beautiful Puerto Vallarta and with the goal to help people from outside of this majestic place to have access to local insights and dedicated service providers in order to have the best experience possible. We now work with local businesses and communities and have built a network of amazing suppliers in commercial and residential real estate and vacation rentals. If you have any questions about acquiring and/or managing real estate in Mexico, please contact us!

I was part of Symetra family 2005-2012 and was invited to rejoin this great company again in 2015 as a Consultant in areas of Risk Management, Sales, Product Development and Management.Underwriting and risk management, product development, contract negotiations, sales training and support, key account and vendor management, compliance, corporate operations and market research within Benefits Division. Build successful working relations with national companies, brokers, agencies and vendors. Lead product development and improvement initiatives; work on multiple projects for Executive Management in Marketing, Sales, Legal, IT, Agency Services and Field Support areas. Actively participate in corporate sponsorship and charity programs. Represent company at conferences and conventions.Graduated from Symetra's Corporate Senior Leadership program (“Leadership Now”).Successfully completed Benefits Mentorship Program in 2018 and 2019.Recipient of corporate SOAR (Swift, Outstanding, Achievement, Recognition) Award in 2016.

Novation Settlement Solutions is the most respected structured settlement purchaser in the industry. Since 2000, we have provided our customers with quick decisions and maximum payouts. Novation Settlement Solutions has an industry best 97% success rate. In total, we have paid out more than $1.2 billion in lump sum payments to our satisfied clients. In 2013 Novation was acquired by York Capital Management.Get the truth:http://www.youtube.com/watch?v=Xt4zrzLZGv4I was brought in by York Capital Management to build an Inbound Sales Center from ground up, from the concept to full operational capacity (strategy, planning, design, IT Technology (Salesforce.com), Telephony (IfbyPhone.com), recruiting, new hire and ongoing training, on-boarding, managing, etc. Successfully completed ahead of schedule in just eight (8) weeks.Took an active role in leading and developing corporate sales and service strategies. Was responsible for daily operations of both newly built Inbound and Outbound Sales Call Centers. Ensured there were effective call center performance management systems in place for measuring, analyzing and aligning to continuously improve overall performance levels in all areas of the operation. Also was responsible for staff modeling, recruitment, development, coaching and management, goal setting, rewards, compliance mandates and how to meet them. Maintained close relationships with Funding Executives, Research, Processing, Legal and Marketing units in identification and execution of revenue-generating promotions.

Lead a boutique business advisory and deal brokerage firm. Responsible for overall business planning, operations, development of sales strategies and programs, profit and loss management, budgeting, account acquisition, relations management and marketing. Built strong national and international partnerships. Provide leadership and direction for community relations and corporate social responsibility programs. Selected Achievements• Created strategic corporate vision and effective business programs.• Successfully identified potential business opportunities through extensive networking and market research.• Delivered strong revenue growth by establishing and managing key B2B and B2C relationships.• Assembled and managed a team of 7 high-level independent consultants.• Secured several exclusive representations and long-term contracts.• Directed multiple consulting projects in areas of Marketing, Sales, Travel, Real Estate, IT, Legal and Retail.Some of the clients I had a privilege to work with were:Florida Green Homes (USA) CIR, Inc. (USA) Harika Invest (Turkey) Jaro Peoplegrowers GmbH (Germany) Loger Service (Russia) TreMontana (Spain)Nikra Estate (Latvia) Tundra Girl Press (USA)Atelier Yozu (USA) And more.

Managed 6 sales teams (86 sales representatives). The best in the industry. As a member of Senior Sales Management Team, generated maximum sales efficiencies, while maintaining and exceeding targeted net sales volume ($3.2 million monthly). Promoted and supported all aspects of the branded Hilton Grand Vacations culture. Led and supervised six sales teams through coaching, modeling, and reinforcing effective sales and customer service practices, behaviors, and results. Maintained a professional and personal image that upholds the Hilton Grand Vacations standards of integrity, quality and service to customers. Managed the daily sales operation from the morning meeting through the completion of the last sales transaction. Led the skill group supervision, evaluation, and motivational programs for the sales team, including goal setting and monitoring of production. Responsible for team leadership development.

Worked as part of Corporate HR management team assisting employees, vendors, partners and contractors of all levels with questions regarding compensation, transfer/termination procedures, HR Guidelines and corporate policies; participated in forecasting and Quality Assurance processes; acted as a Subject Matter Expert for various groups within HR service center; led and managed the creation of training and development programs; worked on strategic planning projects for HR Senior Management.

Was a member of Operations Management Team. Directed a 25 employee unit (Universal Care Experts, Sales and Customer Service Representatives). Participated in Product Improvement, Sales Projects and Marketing Campaigns. Handled partner and vendor relations. Conducted employment interviews and represented company at the job fairs; coached and developed employees with performance feedback; tracked statistical productivity and schedule adherence; resolved escalated customer issues.