I direct complex daily operations and drive efficiency and productivity to successfully produce 40+ product lines. I spearhead key logistics including shipments, deliveries, unpacking, packing, quality checks, and order fulfillment. I slash unnecessary costs and boost profitability by integrating lean methodology, escalating production by more than 17%. I greatly reduce shipping costs by 15% by nourishing strong carrier partnerships to minimize costs with competitive rates. I served a key role in directing re-design of the warehouse with a layout that is more efficiently navigated by employees.

I piloted high-volume production and distributed labor efficiently to meet strict deadlines. To ensure teams remained on track, I monitored performance through utilization of the Red Prairie WMS platform and formed schedules based on operational needs. I managed the customer-returns pipeline and its distribution across over 40 Best Buy locations throughout 6 states. I set expectations for top accuracy and optimized workflows by conducting cycle counts and closely managing inventory processes. I reduced customer wait times through timely order fulfillment for larger items such as televisions and appliances. I elevated team engagement through inspirational leadership; launched projects that communicated KPIs and measurable data to hourly and salaried staff.

I was known as a driving force behind an exponential increase in productivity due to strategic and actionable planning. I improved 3PL operations by strengthening workforces. I headed mindful screening, hiring, and training for warehouse staff. I took over management responsibilities in the absence of the FT Facility Manager; provided influential direction. I oversaw a conveyor segregation system and the daily activities of 15 staff while encouraging top performances.