CLT Station Training Duty Manager• Interview and hire 5 new Training Supervisors. Manage the reconstruction of the entire CLT Station Regional OJT training department.o Manage the rebuild of all training files (1173) to be in compliance with FAA, TSA, Carrier and Piedmont standards.o Manage the creation of new curriculums for Leadership, ramp, gate, car groups, utilities, and ABR/Bagroom from basic to recurrent courses.o Work with all carriers to create a standardized tow-training course to include APU start/stop.o Administer iLearning and Learning Path computer based training for CLT Station.o Manage new course training such as complete aircraft search required by TSA, new TRON tug push/tow implementation or any new courses required to maintain the integrity and growth of the operation.o Provide oversight for all Regional departments regarding Safety, AOSSP, Carrier, Vendor, Training and TSA compliance.o Work with FAA, TSA and all Regional carriers conducting audits. Create and implement solutions for all corrective action requests. o Provide oversight for IDS in regards to regional Vendor de-icing compliance.o Work closely with Human Resources / Recruiting and City badging.• Act as security liaison to TSA, FAA, FAM, FBI, Customs, CMPD, City of Charlotte and Corporate Security.

Reports Manager • Complete all responsibilities and required station reports using my computer skills in QIK, Sabre, gate manager, fleet focus, net tracer, real time baggage website, word, excel, outlook and web mail.• Development and implementation of standard operation procedures, equipment management programs, reports office procedure manual and accountability systems.• Development and presentation of training aids using power point and HD video for agents and new unit managers.• Providing support for unit managers in all aspects of problem solving.• Management of corrective actions for team member services, ramp unit managers and duty managers.• Provide training with counseling and coaching where needed.• Provide support and backup for the shift duty managers.• Developed two agents to do my job, managing the reports office successfully.Ramp Unit Manager• Pre-planning for each day’s unit workload using all my computer skills and ramp experience.• Problem management, pax movement, baggage, freight issues, crew issues, delay issues. • Completion of all unit reports necessary for completion of the operation.• Developed two agents to do my job, managing a unit successfully.

Real Estate Broker NC (License current) • Sellers Agent - Buyers Agent• Commercial - Residential certified• Responsible for training Sales Agents in all phases relating to my sa

Tower Supervisor• Running daily tower operations using all my management and computer skills while getting required tasks completed through Team oversight.• Coordinating emergency and routine operations with ramp, gate management including Mainline and the city when needed.• Maintain a smooth operational flow through resource management.• Maintain a constant watch on late Mainline and Express flights for misconnecting pax and bags placing holds where needed to facilitate pax and bags making their flights where possible.• Full working knowledge of air to ground, service, gate/ramp coordinator and ramp control positions.• Working through operational issues with Mainline Senior Management.

Ramp Supervisor• Management of ramp agent teams, safety, compliance, coaching.• Responsible for safely receiving and dispatching A/C in compliance with all EGOM procedures.• Equipment management, broken, unsafe, damaged or shortage of equipment

Ramp Agent• Responsible for safely receiving, unloading, loading and dispatch of A/C• Acting ramp, utilities supervisor.

NAUI Course Director• Responsible for running and maintaining a NAUI Leadership Training Facility.• Responsible for maintaining training records for all students• Responsible for developing and implementing scuba leadership course curriculums. • Responsible for training and evaluation of Divemasters, Instructors,

Scuba Center Owner• Responsible for day-to-day operations.• Responsible for marketing, budgets, training, staff planning.• Responsible for merchandise management.• Responsible for legal and financial matters

Video Center Owner (Movie rentals / TV, VCR, Computer & Acc. Sales)• Responsible for day-to-day operations.• Responsible for marketing, budgets, training, staff planning.• Responsible for merchandise management.• Responsible for legal and financial matters.