Stan Smith Email & Phone Number

Dubai, United Arab Emirates

Responsibilities:• Worked in new-opening restaurant team, conducted all pre-opening training for new joiners about safety, menu knowledge, company policy and company standards.• Cooperation with mall management regarding to the mall rules, especially about work permits for maintaining staff, appearance of the store and behavior of workers.• Dealing with suppliers in the part of ordering and invoicing. Was responsible for the storage room and participated for monthly inventory… Show more Responsibilities:• Worked in new-opening restaurant team, conducted all pre-opening training for new joiners about safety, menu knowledge, company policy and company standards.• Cooperation with mall management regarding to the mall rules, especially about work permits for maintaining staff, appearance of the store and behavior of workers.• Dealing with suppliers in the part of ordering and invoicing. Was responsible for the storage room and participated for monthly inventory. • Supervise effectiveness of workflow and sequence of service during service periods and provides constant hands-on support. Coordinating both the front and back of house operations. Setting targets with clear standards and time scales.• Make and monitor cashiering functions of the outlet with company, personal control and responsibility for petty cash of the restaurant, making daily and finance reports, dealing with deposit slips and cooperation with transguard security services, close the POS and personal responsibility for all revenue of the day.• Conduct performance evaluation of colleagues, training guidance, coaching and counseling of colleagues.• Report to the Outlet Manager of any improvements needed in relations to restaurant operation and about all complains negative feedbacks from guest and concerns about colleagues satisfaction of colleague performers. Solving all issue which happened with guests, between staff to make pleased atmosphere in the restaurant.• Making appointment with food bloggers, dealing with website Zomato and delivery service.• Creating weekly rota and annual leave. Approve the roster with transport company. Show less

Usa

Responsibilities: • Ensures efficient and seamless service delivery of all meals to the guests in their staterooms.• Full menu knowledge and detailed information about ship, cruise and work place.• Obtains linen, silverware, glassware, and china to set stateroom service trays.• Follow company standards GOLD. Greet all our guests by wide smile, treating of guests based on own experience, look the parts and keep uniform and own appearance according to the standards, delivery to… Show more Responsibilities: • Ensures efficient and seamless service delivery of all meals to the guests in their staterooms.• Full menu knowledge and detailed information about ship, cruise and work place.• Obtains linen, silverware, glassware, and china to set stateroom service trays.• Follow company standards GOLD. Greet all our guests by wide smile, treating of guests based on own experience, look the parts and keep uniform and own appearance according to the standards, delivery to the WOW (provide the best service to our guests)• Attends weekly trainings and courses about POS system, crowd management and USPH. • Responsibility of tables reservation, escorting and service guests in dining room.• Observes guests to anticipate their needs and responds to any additional requests.• Preparing workstation and assistant head waiter on duty. Show less

Ukraine

Responsibilities: • Training and supervising staff, producing staff rotas, setting targets, handling administration and paperwork, preparing and presenting staffing/sales reports, keeping statistical and financial records.• Agreeing and managing budgets, overseeing stock levels, ordering supplies.• Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines.• Handling customer enquiries and complaints, problem solving.• Conducting daily staff… Show more Responsibilities: • Training and supervising staff, producing staff rotas, setting targets, handling administration and paperwork, preparing and presenting staffing/sales reports, keeping statistical and financial records.• Agreeing and managing budgets, overseeing stock levels, ordering supplies.• Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines.• Handling customer enquiries and complaints, problem solving.• Conducting daily staff meeting about sales target and guest relation.• Liaising with customers, employees, suppliers, licensing authorities and sales representatives.• Making improvements to the running of the business and developing the restaurant.• Was responsible for daily, weekly and monthly inventory and all restaurant equipment.• Conducted pre-interview of new candidates and was participated of the employment process.• Receive instructions from the head office and reported on their implementation.• Increasing sales by ensuring guest satisfaction and delivering a high level of hospitality.• Actively marketing and promoting the business through a variety of platforms. Show less