Consulting small to mid-sized companies with eCommerce growth strategies, ERP systems and business operations and logistics.

Directly responsible for developing and executing the global digital strategy for growth and profitability across all E-Commerce channels--Shopify, Amazon, eBay, Walmart, Facebook.Consistently driven more than 30% growth year over year by developing new merchandising and marketing best practices strategies. Managed the full spectrum of all aspects of customer experience, engagement and loyalty--from the website UX/UI, product, category and search structure, to customer care and logistics operations.Designed & Developed a custom ERP system with complex API integration to third party apps, marketplaces and enhanced automation algorithms to completely revolutionize and streamline all processes of the various fundamental operations of the business--inventory control, shipping, purchasing, accounting, customer care, and management/reporting.Introduced an auto-ship customer loyalty program that successfully grew the customer database for repeat buyers by over 200%.

Envisioned, developed, and deployed strategies and resources governing the E-Commerce technology roadmap, cross-channel collaboration, supply chain management with significant gains in KPI across conversions, average order value, gross margin, and impressions performance.Lead the digital strategy with complete oversight of the team that developed the mobile application and website.Worked with prominent PR firms and influencers for growing brand awareness through celebrity and various charity endorsements.Pioneered the implementation of auction-style purchases throughout the site and mobile application which increased customer engagement by 50%.Established and led cross-functional teams to optimize site’s content.

Responsible for new enterprise-level account acquisition, profitability targets, relationship management, cross-functional collaboration, and management of the sales team.Developed partnership relationships with key contacts for building opportunities between digital marketing agencies and our offering of custom web design and development.Successfully worked cross-functionally with senior management, sales, marketing, and product management to generate marketing campaigns, speaking opportunities, and sales leads with prospective clients.Identified and developed key markets in data processing, digital marketing, e-commerce, CMS platforms, and ERP solutions. Engaged with enterprise clients through the entire sales process from the initial inquiry, pricing proposals, business term negotiations, and close.Directly managed the day-to-day tactical and long-term strategic activities within the sales team.Continually grew territory while consistently exceeding quotas and bonus levels.