✔ Rebranding of an outdoor company's corporate blog (e-commerce)✔ Building communities in a social media for Poland and European brands✔ Running several marketing campaigns on FB in 2019 with several tens of thousands of post reachesDevelopment of sales and marketing strategy Management of company communication on social mediaOnline and offline sales activitiesCooperation with running brands and organisers of running events (Poland, Europe)Cooperation in sporting and promotional events (Salomon, Thule Polska, Sensor Active Wear, Craghoppers)

My key achievements:✔ I have successfully acquired several well-known and highly-regarded companies, both large and medium-sized.✔ I achieved second place in the team for converting leads into sales. - identifying and acquiring new customers: medium-sized and large companies- managing existing customers to identify sales opportunities- overseeing the sales process from initial contact to contract conclusion- solving customer issues- conducting programme presentations and business meetings- reporting and working with the CRM system (Salesforce)- collaborating with other departments, particularly Product Managers

Key achievements:✔ The highest number of long term B2B contracts achieved for the company✔ Initiating and implementing an anti-churn processResponsibilities:- selling long-term B2B contracts- building and maintaining strong, long-lasting customer relationships- building relationships and negotiating with company owners and directors- collaborating with various internal departments, including Sales, Customer Service, Marketing- preparing educational and marketing documents- onboarding and conducting workshops for clients and the team- solving problems with orders and payments

Key achievements:✔Thanks to my actions we significantly improved our customer’s rating and maintained it for twelve months (it was my own project)✔ I have completed some of the company's highest B2B orders- Interacting with customers by email, phone, live chat, helpdesk- Establishing and maintaining relations (including changing bad to win-win)- Monitoring customer satisfaction levels- Professional consulting outdoor equipment- Managing team and the shop as a deputy manager- Solving problems with client’s orders including real-time problems- Working with: Subiekt, PrestaShop, Magento, Asana, Office, Comarch etc.- Processing orders and dealing with suppliers, vendors etc.

Key Achievements✔ many times in TOP 3 of the month's best sellers✔ the best result in selling e-bikes (spring 2017)- assisting shoppers to find the goods and products they are looking - effective consulting them as for biking, running, ski and trekking equipment- dealing with shop general duties- preparing and completing orders for delivery or pickup according to schedule

Key Achievement✔ The best seller of the month in my debut in B2C sales- consulting and selling goods- answering customer inquiries about products or services- dealing with online orders- dealing with shop general duties- arranging and maintaining attractive merchandise displays- prepare and completing orders for delivery or pickup according to schedule

Duties:- writing articles for company's blog- preparing products descriptions for company's website- contact with clients and vendors- Preparing and completing orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)

Key Achievements✔ conference at University of Gdańsk✔ two training workshops as part of Career Days (50-100 people)- supporting and advising the project of business workshops for students- working closely with the board of management of Quest CM and its team (mainly remotely)- participating in concept work on the website and general content- organizing and promoting special events in Tricity: a conference and several workshops.