My team is committed to speeding up AI digital transformation and the implementation speed of the ServiceNow Platform. This platform offers unique value by helping you achieve your critical business goals faster with AI Agents, reducing digital costs, lowering cyber risks, and improving your business operations. We provide daily guidance to clients and establish best-practice metrics for the overall technical health of the ServiceNow Platform based on insights from over 7,700 customers: 🔹 AI Platform strategy and roadmap 🔹 IT innovations and transformations while also mitigating cyber risks

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🔹 Chief cybersecurity leader with over 800 team members on a $2.5B IT Enterprise Program with the United States State Department.🔹 Evaluated technical and organizational dependencies, cybersecurity controls and policies, emerging technologies, and best practices for stakeholders to modernize the worldwide IT infrastructure that is complex, mission-critical, secure, and serves over 100,000 global users at 270 locations.🔹 Took actions with customers to elevate IT cybersecurity maturity by developing relationships and cyber roadmap/strategy recommendations based on FISMA, FITARA, NIST guidelines, and DHS Binding Operational Directives.🔹 Worked with key stakeholders to make priority-based decisions for cybersecurity planning, investment, and implementation (Zero Trust, CDM, FISMA, IAM, NIST 800 series, RMF, CSF.)🔹 Provided leadership in governance and technical advisory boards.

🔹 Directed a $13M IT Cybersecurity project portfolio strategy and compliance initiatives with 300+ in-flight projects, 1,500+ applications, and millions of network devices across 26M customers ($41B Sales).🔹 Elevated the company's cybersecurity maturity by developing relationships and the IT cybersecurity roadmap/strategy for executives, management, and stakeholders based on NIST guidelines.🔹 Improved the IT governance process by creating new security policies, managing high-risk controls, aligning projects with the IT security strategy, and enabling decision-making based on objective quality KPIs.🔹 Completed compliance and risk assessments as part of a proactive Quality Assurance program that reduced compliance tasks from three pre-merger entities to one unified company.🔹 Deployed endpoint detection and response (EDR) on 108K servers, workstations, and Virtual Desktops (VDI) 30% ahead of schedule.🔹 Enhanced wireless security with 272 wireless intrusion prevention system (WIPS) devices for additional layered defenses in 27 locations.🔹 Implemented a cybersecurity software rationalization project that reduced 70% of the cyber portfolio and delivered a $2.9M cost savings annually.

🔹 Directed a team with 22 team members for the United States IT business, a $10.5M budget, Department of Defense (DOD) Special Access Program (SAP) and Controlled Unclassified Information (CUI) mobile application development ($9B Sales).🔹 Upgraded 23 versions of the Quality Management System (QMS-TIPQA) and made the new version available to multiple sites as a service, plus a DOD SAP.🔹 Leveraged and procured a new SIEM, next-generation firewalls, business intelligence (BI), enterprise resource planning (ERP), and hybrid cloud infrastructure for thousands of users in multiple manufacturing sites.🔹 Published and implemented the System Security Plan (SSP), Electronic Communications Plan (ECP), and POA&M(s) needed to meet the new DOD DFARS Clause 252.204-7012 based on NIST SP 800-171 CMMC initiative.🔹 Ensured compliance with multimillion-dollar Earned Value Management (EVM) government contracts by implementing a real-time activity tracking data warehouse and BI reporting KPIs/dashboards.

🔹 Led an IT & Security team of 23 matrixed with over 75 colleagues for the Meridian Medical Technologies subsidiary, a $4.2M budget, and users in multiple sites around the globe ($49B Sales).🔹 Performed multiple regulatory/security audits/assessments, conducted risk-based gap analysis, and managed remediation activities for 21 FDA-regulated quality systems supporting EpiPen, and ITAR Munitions List chemical warfare injectors for the DOD.🔹 Performed forensic investigations and incident responses for security events.🔹 Created/tested the Disaster Recovery Planning processes and led the execution of the plan during events/disasters. First-hand experience with recoveries from floods, fires, lightning, and significant equipment failures.