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Stanislas Gerard is listed as Senior Customer Success Manager in SaaS industry at Inbenta, a company with 159 employees, based in Barcelona, Catalonia, Spain. AeroLeads shows a work email signal at shopfully.com and a matched LinkedIn profile for Stanislas Gerard.
Stanislas Gerard previously worked as Customer Success Manager at Inbenta and Head of Sales and Customer Success at Mar Dulce. Stanislas Gerard holds Ms Centrale-Essec Entrep from Essec Business School.
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33 year-old french, based in Barcelona I speak fluently French as my mother tongue, English and Spanish.Extremely motivated to constantly develop my skills and grow professionally, I build strong businesses and personal relationships.Thanks to my academic background at ESSEC Busines School and Centrale Supélec combined with almost 10 years working as Key Account Manager and Customer Success Manager, I deliver in a fast-paced work environment with a proven track record.I have been working for several industries which helped me understand the needs and the specificities of each in record time and focus for the past years in SaaS company.I am used to speak and build relationship with C-level executives.I work hard, listen and deliver fast.Some of the key metrics I focus on are:1) Increase MRR. How?By offering the right product at the right time.2) Build strong partnerships with my clients. How?By calling them, emailing them, working as a consultant for them.3) Decrease Churn. How?By acting as the point of contact for my client and solving problems.4) Reporting. How?By elaborating Monthly and Quarter Business Reviews. Acting as a consultant working on Customer Success Plans to bring them value.Want to know more about me? Let's connect!
Listed skills include English Spanish, Social Media, International Relations, Negotiation, and 15 others.
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Inbenta, a SaaS platform, is a global leader in a new class of enterprise AI and semantic search technology for customer support and e-commerce. As a CSM, I manage a portfolio of 20 enterprise Accounts for the French and Spanish markets.I am in charge of the renewal of the contracts, conduct QBR and being the main point of contact to deliver as much value.
Barcelona
. Starting from scratch, in charge of the Sales and Customer Success department. Result-oriented, I developed and implemented marketing and sales plan for the next 5 years. Reviewed constantly our customer feedback to increase our customer satisfaction rate from 75% to 95%. Focusing on our MRR, I launched the firts pastry service working as a SaaS in Spain
Other employees you can reach at inbenta.com. View company contacts for 159 employees →
Sílvia Álvarez Navarro
Colleague at Inbenta
Greater Barcelona Metropolitan Area, Spain
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JF
Júlia Florit Mesquida
Colleague at Inbenta
Ciudadela, Balearic Islands, Spain, Spain
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DP
Deanna Phillips
Colleague at Inbenta
Mckinney, Texas, United States, United States
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PS
Pranit Sanghavi
Colleague at Inbenta
Toronto, Ontario, Canada, Canada
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KB
Kyle Bise
Colleague at Inbenta
United States, United States
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GD
Gaëlle Doualan
Colleague at Inbenta
Antony, Île-de-France, France, France
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PD
Paula De La Torre
Colleague at Inbenta
San Francisco, California, United States, United States
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MD
Maribel Diaz Tostado
Colleague at Inbenta
Greater Barcelona Metropolitan Area, Spain
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SL
Scott Lexvold
Colleague at Inbenta
Minneapolis, Minnesota, United States, United States
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JP
João Pedro Campello
Colleague at Inbenta
Greater Toulouse Metropolitan Area, France
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Membre de l'équipe de Rugby
Quick answers generated from the profile data available on this page.
Stanislas Gerard works for Inbenta.
Stanislas Gerard is listed as Senior Customer Success Manager in SaaS industry at Inbenta.
AeroLeads has found 1 work email signal at @shopfully.com for Stanislas Gerard at Inbenta.
Stanislas Gerard is based in Barcelona, Catalonia, Spain while working with Inbenta.
Stanislas Gerard has worked for Inbenta and Mar Dulce.
Stanislas Gerard's colleagues at Inbenta include Sílvia Álvarez Navarro, Júlia Florit Mesquida, Deanna Phillips, Pranit Sanghavi, and Kyle Bise.
You can use AeroLeads to view verified contact signals for Stanislas Gerard at Inbenta, including work email, phone, and LinkedIn data when available.
Stanislas Gerard holds Ms Centrale-Essec Entrep from Essec Business School.
Stanislas Gerard is listed with skills including English Spanish, Social Media, International Relations, Negotiation, International Marketing, Digital Marketing, Microsoft Office, and Marketing.
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