1. Technical support for users and existing IT infrastructure.2. Installation and configuration of new workplaces (Linux, Windows, Mac OS) in accordance with the requirements of the company and the internal customer. Setting up a warehouse management system (WMS) at workplaces (PC + barcode scanner + label printer)3.Interaction with regional colleagues in technical support and with other IT structures of the holding.4. Receiving and fixing requests from users in the Help Desk (ServiseDesk Jira) system, their execution, transfer to other support lines, control of the execution process.5. Configuring corporate mobile devices (MDM, jamf)6. Testing, identification and troubleshooting of computers (Linux, Windows, Mac OS), office equipment, office and warehouse network, cash registers, barcode scanner (Honeywell, Zebra, Mindeo), label printers (Zebra), handheld mobile computer (OS Android)7. Using remote administration tools (RDP, SSH, VNC, Dame Ware, Teamviewer) to maintain workstations and help company employees8. Understanding of monitoring principles and skills in using metrics, logs, dashboards (using Grafana/Zabbix).9. Keeping records of equipment in the database, receiving and transporting equipment and materials within the office, interacting with suppliers and service providers.10. Compliance with licensed cleanliness in terms of installed software on the company's equipment.11. Installation and switching of server hardware (Huawei)12. Installation and configuration of meeting rooms (PC, TV, Logitech Tap, Microsoft Teams)Organized the launch of IT infrastructure in 3 large order fulfillment centers (warehouses) and in one developers office

1. Technical support for users and existing IT infrastructure.2. Installation and configuration of new workplaces (Linux, Windows, Mac OS) in accordance with the requirements of the company and the internal customer. Setting up a warehouse management system (WMS) at workplaces (PC + barcode scanner + label printer)3. Interaction with regional colleagues in technical support and with other IT structures of the holding.4. Receiving and fixing requests from users in the Help Desk system, their execution, transfer to other support lines, control of the execution process.5. Testing, identification and troubleshooting of computers (Linux, Windows, Mac OS), office equipment, office and warehouse network, cash registers, barcode scanner (Honeywell, Zebra, Mindeo), label printers (Zebra), Handheld mobile computer (OS Android).6. Using remote administration tools (RDP, SSH, VNC, Dame Ware, Teamviewer) to maintain workstations and help company employees