Stansilav Dudenkov Email & Phone Number

Amsterdam, Nh, Nl

Almaty, Kazakhstan

Transitioned to working with international clients across the oil, gas, and P&R industries, successfully managing six-figure renewals.Focused on customer retention, tracking client usage, and facilitating smooth onboarding processes.Expanded the user base by identifying and capitalizing on cross-sell and upsell opportunities.Built strong relationships with key stakeholders, acting as a trusted advisor to understand their needs and provide valuable solutions.Conducted regular… Show more Transitioned to working with international clients across the oil, gas, and P&R industries, successfully managing six-figure renewals.Focused on customer retention, tracking client usage, and facilitating smooth onboarding processes.Expanded the user base by identifying and capitalizing on cross-sell and upsell opportunities.Built strong relationships with key stakeholders, acting as a trusted advisor to understand their needs and provide valuable solutions.Conducted regular client connects and offered strategic insights to enhance customer satisfaction and retention.Collaborated closely with Account Managers to drive business growth and ensure successful renewals.Monitored usage stats and implemented improvement plans to address any adoption challenges.Maintained high levels of customer satisfaction through proactive communication and support. Show less

Moscow, Russia

Successfully onboarded Wood Mackenzie's largest customers in Russia to various data and web platforms within the Oil, Gas, and Energy industries.Developed and delivered customized workflows and case studies to address clients' business challenges, including competitor and performance benchmarking, new ventures, business development, asset valuations, stress-testing, market fundamentals, and pricing developments.Acted as a trusted advisor to clients, providing strategic insights and… Show more Successfully onboarded Wood Mackenzie's largest customers in Russia to various data and web platforms within the Oil, Gas, and Energy industries.Developed and delivered customized workflows and case studies to address clients' business challenges, including competitor and performance benchmarking, new ventures, business development, asset valuations, stress-testing, market fundamentals, and pricing developments.Acted as a trusted advisor to clients, providing strategic insights and solutions to enhance their business operations.Fostered strong relationships with key stakeholders, ensuring high levels of customer satisfaction and retention.Identified and leveraged opportunities for cross-selling and upselling, contributing to business growth.Utilized Wood Mackenzie research databases and models to provide tailored solutions, enhancing client satisfaction and retention.Conducted regular client reviews and provided ongoing support to ensure successful adoption and utilization of Wood Mackenzie’s solutions. Show less

Moscow, Russia

Established best practices for onboarding, training, and customer communication.Supported six-figure renewals, ensuring high customer retention.Identified and leveraged cross-sell and upsell opportunities.Developed strong customer relationships and acted as a trusted advisor.Collaborated with Account Managers to drive business growth.Conducted client visits and provided insights aligned with customer goals.Monitored usage stats and implemented improvement… Show more Established best practices for onboarding, training, and customer communication.Supported six-figure renewals, ensuring high customer retention.Identified and leveraged cross-sell and upsell opportunities.Developed strong customer relationships and acted as a trusted advisor.Collaborated with Account Managers to drive business growth.Conducted client visits and provided insights aligned with customer goals.Monitored usage stats and implemented improvement plans.Addressed technical issues promptly with the support team.Created and delivered customer onboarding and adoption plans.Maintained exceptional customer satisfaction rates. Show less

Moscow, Russia

Managed and facilitated contract renewals, ensuring compliance with company guidelines and language standards.Collaborated with procurement, legal, and HR teams to maintain contract accuracy and compliance.Communicated contract processes, conditions, and details to management, business partners, and employees.Gathered and verified contract-related information, resolving discrepancies efficiently.Played a key role in securing six-figure renewals, contributing to high customer… Show more Managed and facilitated contract renewals, ensuring compliance with company guidelines and language standards.Collaborated with procurement, legal, and HR teams to maintain contract accuracy and compliance.Communicated contract processes, conditions, and details to management, business partners, and employees.Gathered and verified contract-related information, resolving discrepancies efficiently.Played a key role in securing six-figure renewals, contributing to high customer retention and satisfaction. Show less

Moscow, Russia

Moscow, Russia

Moscow, Russia