Territory Manager
CurrentProvides professional representation in a given territory, which includes training for dealer management and support personnel concerning merchandising, and financing programs for private entities and governmental bodies. Counsels dealer personnel about tax law changes, finance concepts such as discounted cash flow, time value concepts, computation of interest, and financial accounting concepts (expense allocation, depreciation write-offs and balance sheet financing) etc. which are needed by dealer personnel to promote the sale of Caterpillar equipment with financing from Caterpillar Financial Services.Initiates and develops good customer relations through explaining initial transaction quotations to customers, collecting customer credit information, answering technical questions, evaluating and attempting to meet competitive offerings, and obtaining final customer acceptance of transactions. Administers existing financial contracts including conducting field audits of financed equipment to verify location and ensure proper use. Assists in the collection of past due amounts, oversees repossession of equipment as needed and answering customer questions pertaining to property taxes and billings. Negotiates the restructuring of transactions to meet customer needs while meeting the expectations of Company management.Analyzes and evaluates the effectiveness of Company financing programs in a given territory. Evaluates current market trends and supplies new forecast information to management for inclusion in the Company business plan. Monitors economic activity in a territory, and reports equipment market trends and competitive financial offerings to management. Provides the dealer with all promotional material on the various insurance productsMay explain the insurance products in detail and follows up with the dealers on questions or problems.
