Maintain an excellent customer satisfaction rate with virtually zero comebacks. Interface professionally and communicate easily with customers.Subject matter expert in vehicle diagnosis, repair and maintenance, experience with tactical vehicle integration of DoD C4I and DoD C4ISR systems, including Counter IED, Blue Force Tracker, SINCGARS and related equipment also assisted in managing the retrograde of faulty equipment back to RPAT yards and storage site, ensures all service packets are completed in accordance with the standard operating procedures. Completes troubleshooting and diagnostics for electrical, pneumatic and mechanical systems on all MRAP vehicles. Install any and all replacement parts without supervision and meets all applicable standards. Visionary and highly analytical Quality and Safety Specialist, equipped with more than 22 years of comprehensive experience in all aspects of maintenance, mechanics, and troubleshooting within business and military industries. Possess well-honed qualifications acquired over progressive years in diverse areas encompassing operations management, system troubleshooting, installation, analysis, maintenance, repair, quality control/assurance, and customer service. Exhibit proven record of success in working with different types of military and civilian equipment combined with in-depth knowledge of hazardous materials and waste management. Demonstrated capacity to support groups and Military Units in various operation and production procedures. Presentable and interacts with customers and senior management in a professional manner. Writes work orders and identifies needed parts for all repairs. Results-oriented leader with proven ability to analyze operations, identify areas for improvement, and implement and develop plans/solutions that generate profitable results. Effective in utilizing leadership, team-building, and interpersonal skills. Currently holds Department of Defense (DOD) Secret Security clearance

Responsibilities were Trouble shooting, Repairing, DE-Processing, All variances of the MRAP family, Instructing Military maintenance and operations of same. Monitoring the performance of mechanics to assure quality standards.Performed ( TI ) on all MRAP family. Installing, maintaining, and training Force Protection equipment i.e. cameras, operator stations, hydraulic lift and mechanical barriers, metal detectors, turnstiles, mobile pop up barriers, and electronic crash barriers/barricades. Proficient in Microsoft Office to include Word, PowerPoint, and Excel. Possess technical expertise and technical knowledge regarding automated logistics systems (MENS-E, PBUSE, COLTS, etc). Knowledgeable of Retrograde Property Accountability Team (RPAT) practices to include equipment accountability, forecasting, field warehouse operations, material distribution, equipment disposition, and historical files and records.Perform 10/20 level maintenance including direct support on MRAP vehicles.Supporting R.R.A.D (Red River Army Depot) on maintaining MRAP vehicles replacing axcels, brakes, transfer case’s troubleshooting electrical faults. I am technically proficient in vehicle operation, maintenance and support. I have the ability to develop and present formal and informal training. My analytical ability is excellent to independently diagnose mechanical, electrical and hydraulic faults. Transporting MRAP vehicles to railhead for shipment. Instructing military and civilians on various MRAP vehicles. Investigate system failures, evaluate maintenance programs, review performance data, statistical information, make recommendations, assist maintenance personnel with diagnostic troubleshooting procedures and make preliminary checks to determine if problems are of a generally isolated nature or involve an entire fleet of vehicles. Recommend solutions, submit and prepare Equipment Improvement Recommendations (EIR), Quality Deficiency Reports (QDR) and prepare design change proposals.

Duties included Instructing the Military and civilians on Operation and maintenance of all variations of MRAP's and also performing regular maintenance, servicing, troubleshooting and repairing of said heavy wheel vehicles. Installation of all upgrade parts and maintaining class B Driver's license. Perform 10/20 level maintenance including direct support on all MRAP vehicles. Troubleshoot fuel injected systems, perform overhead adjustments including diesel tune ups. Supporting R.R.A.D (Red River Army Depot) on maintaining MRAP vehicles replacing axels, brakes, transfer case’s troubleshooting electrical faults.

I helped to provide Combat Support for US ARMY CAMP ARIFJAHN utilizing the use of force to maintain safety to both civilians and Military personnel. I have expert experience carrying and using the M-16, M-14, 50 Cal and Saw machine guns and all hand guns.

I participated in helping with the Installation and troubleshooting of the new Osh Kosh TAK-4 independent suspension,Regular maintenance, servicing, troubleshooting and repairing on all FPI MRAP's including new CTIS system. Replaces defective engines and sub-assemblies, such as transmissions, tests overhauled equipment to insure operating efficiency and am knowledgeable in the principles of automotive mechanics, electrical continuity testing, inspections, interactive electronic diagnostics, equipment troubleshooting, calibration, welding, repair and testing.Possess well-honed qualifications acquired over progressive years in diverse areas encompassing operations management, system troubleshooting, installation, analysis, maintenance, repair, quality control/assurance, and customer service. As a Heavy Equipment Mechanic I’m very familiar with MRAP/RCV systems, I provide required services for such systems, to include inspection, troubleshooting, evaluation and all repairs necessary to restore/return damaged MRAP/RCV to Fully Mission Capable (FMC) status.

Responsibilities were troubleshooting, regular maintenance servicing, and repairing of all trucks for various clients, management of the same of other mechanics and helpers, (21 total) in the shop and delivery of said trucks back to the clients. Maintain safety and job training of employees. Perform 10/20 level maintenance including direct support on all vehicles. Troubleshoot fuel injected systems, perform overhead adjustments including diesel/gas tune ups. Supporting all mechanics in our shop in maintaining all vehicles replacing axels, brakes, transfer case’s troubleshooting electrical faults.

My responsibilities were in the field of over seeing the troubleshooting and repairing of automobiles and trucks, management of shop with a total of 18 mechanics and mechanic helpers. As a sales person my duties were that of selling cars and trucks, dealing directly with the public, delivery of cars and trucks to customers, taking care of most of the problems of the cars and trucks with customers during and after the sale.