As a Virtual Assistant at Carrot Top Drugs, I played a pivotal role in driving both administrative and sales operations, contributing directly to the company's growth and efficiency. By collaborating with cross-functional teams and applying my organizational skills, I delivered measurable improvements in both customer relations and product visibility.Boosted sales by over 30% within six months by strategically managing product promotions across healthcare facilities in Lagos, enhancing product reach and market penetration.Worked closely with the media team to design compelling graphics and videos, significantly increasing product visibility across digital platforms.Optimized stock management, overseeing stock purchases, movement, and reconciliation to ensure smooth operations and prevent stockouts or overstocking.Spearheaded the creation of detailed reports and presentations for stakeholders, providing insights that informed business decisions and optimized performance.Enhanced customer satisfaction through prompt and clear responses to social media inquiries, improving engagement and customer retention.Took charge of organizing itineraries for conferences and programs, including managing hotel bookings, transportation, and event logistics, ensuring seamless execution.

At St. Toby Pharmacy, I was instrumental in maintaining operational excellence and driving patient-centered care. I supported both the administrative and pharmaceutical teams, utilizing data-driven insights to streamline operations and enhance customer experiences.Managed a database of over 2,000 patients, ensuring accurate records of dispensed drugs and enabling data-informed decisions for procurement and inventory management.Facilitated efficient drug procurement negotiations by analyzing patient needs and collaborating with medical representatives to secure optimal supply deals.Provided thorough prescription interpretation and patient consultations, ensuring compliance with best practices and improving patient outcomes.Conducted drug storage inspections, monitored expiration dates, and verified inventory levels to maintain regulatory compliance and ensure the availability of essential medications.Coordinated meetings and managed calendars for partners, medical sales representatives, and patients, fostering better communication and collaboration across the team.Supported social media initiatives and provided technical assistance, boosting the pharmacy’s online presence and customer engagement.