Making magic happen.

Managing fleet with Mosyle (Formerly JAMF) with 0 touch deploymentNetworking infrastructure and DataStore Setup/Management

Implement & Manage all aspects of Mosyle and Zero Touch DeploymentsImplement & Manage all aspects of JAMF and Zero Touch DeploymentsImplement & Manage Hybrid Join with Intune AutopilotManagement of Intune: Configuration profiles, application deployments, enrollment profiles, etc.Management of SCCM: Application packaging, deployment, updates, metrics/reports, Imaging, etcImplementation, Management, and new functionality using API and hooks with the aforementioned systems and SNIPE-ITCustom scripts to facilitate tasks related to the management or automation of macOS, Windows, Intune, and Azure

SCCM and Landesk Administrator-Design, setup, and implement System Center Configuration Manager-Integrate DaRT tools into image-Automate tasks with custom scripts (Powershell,batch,and VB)-Create application and deployment packages both for OSD and for user self service.-Patching/Updates; Remidiation-Custom SQL queries for reports-Manage and create golden images, as well as software deployment packages-Troubleshoot hardware, software, and imaging.

Nagios administration - creating Perl scripts/plugins, as well as shell scripts/plugins to automate tasks. Includes cgi/soap calls, database access/manipulation, and custom solutions. Working in Windows Server and all flavors of Unix.. System Administration as needed. Powershell - custom monitoring solutions and automation of SFTP between servers. Query generation in SQL and Oracle.

Manage and monitor large scale IT infrastructure using tools and technologies like BMC Patrol and ZabbixExperience with managing Linux and Windows environmentExperience with managing Health IT infrastructures using in-house softwareSupport back-end installers and automation for front-end portal by making additions using HTML, Javascript, and Perl

Experience in supporting and building Health IT infrastructureImage and setup new PCs using PXE Boot, MDT/SCCM, and setup/install local and network printersNew software rollout and support, clinic conversions and data migrationSetup, install, and troubleshoot Healthcare Applications as well as Windows applications and Citrix based environment for remote accessInstall, setup, and configure antivirus, firewall, and backup solutionsSetup new users and PCs in active directory, reset passwords, manage rights, and manage informationManage domain and directories, configure LAN and WLAN, troubleshoot and configure TCPIP, DHCP, and DNS issues. Configure all clients PC, Macs, and mobile devices for access to network resourcesBreak-fix operations; rebuilding and maintenance of machines: Dell, HP, Dell Printers, HP Printers, Fujitsu Scanners, Kyocera, and Bedside Mobile Workstations (BMWs)Manage Tickets and Requests using BMC Remedy to more than 3,500 accounts and over 7,500 machinesConnect remotely to assist and resolve issues using Remote Desktop and Remote Assistant services

Respond to and resolve all escalations. Provide excellent customer service, research and deliver information to resolve all issues not limited to the following: IOS devices, Mac (OSX) and PCs (Windows), networking, device activation, Apple Tvs, warranty support, safety issues, and manager requests, and device functionality and education.