Case Manager
Uhlich Childrens Advantage Network (Ucan)
3737 N Mozart Street
Recruited fifty-five (55) families who resided in the former Cabrini Green Housing Development. The Head of Household of each family was intaked and assessed; each family received an Individual Family Action Plan, tailored to assist each family in achieving the goal of self-sufficiency. This was achieved by assisting a family remove any obstacles that prevented self-sufficiency progression e.g., employment/training, adequate child care referrals, school reinstatement, referrals for substance abuse treatment, housing advocacy and rental assistance. I was also responsible for maintaining individual case files.Conducted monthly face-to-face contacts; submitted weekly,monthly and quarterly reports per program requirements.Case Manager maintained a ninety-seven (97) percent engagement ratio.