• Plan and manage transformative changes ensuring that value is protected throughout the E2E development process• Integrate Change Management in the different phases of Project Management for successful implementation and fulfilment of goals/objectives• Actively support with managing the portfolio of changes, transformations or improvements planned in the organization based on business needs aligned with strategic direction and agreed target state• Provide expertise in analysis and definition of performance and improvement measurements / metrics and their targets for relevant stakeholders

• Lead & Support development of digital capabilities to fulfill the business needs of Global Inbound and Supply Chain Management functions in Group Supply• Enable faster execution/implementation/deployment of digital capabilities through close collaboration between global (IT, Sourcing) and local teams• Support the organization to address urgent pain points and identify capabilities (quick wins) that can be developed & released within a shorter cycle• Executive Decision-support for Portfolio Management by qualifying the new capability needs with clear definition of business requirements and value proposition (estimated value vs effort)

Customer: Hennes & Mauritz AB (Swedish Multinational Apparel Retail Company)Project Objective: Continuous enhancement & improvement of Business & IT processes around product life-cycle management and delivering significant business value to customerResponsibilities: • Lead investigations of key initiatives to gather all information from Business and product owners through workshops and finalize the specifications for new IT capabilities • Own the product backlog, create user stories, manage requirements and act as interface between the development team, product owners and business stakeholders• Work with cross-functional IT and Business teams to understand and document business and functional requirements• Adopt SAFe (Scaled Agile) practices and coordinate activities during program increment (PI) planning and backlog refinement• Present requirements and analyses in a way that the needs of subsequent project stakeholders and customer are successfully met throughout the project• Develop use cases and process mapping in line with detailed functional specifications wherever required• Mentor colleagues and proactively develop application and functional knowledge around PLM technologies

Projects:I. Application Portfolio Assessment:Customer: SJ AB (Swedish Government-Owned Passenger Train Operator)Period: May 2019 to Jun 2019Project Objective: Conduct a functional assessment of the application landscape to understand application health and uncover cost saving opportunities in terms of application & integration rationalization and finally recommend suitable cloud hosting modelsResponsibilities: • Understand the key objectives of the assessment and create frameworks & toolkits required to gather information from various application owners• Conduct workshops with various application owners to gather and document the required information for the assessment• Analyze the information collected from the workshops and uncover opportunities for application & integration rationalization• Perform a cloud readiness assessment to identify the applications that are ready for cloud migration and recommend the right hosting model following a benefit realization approachII. MarTech Assessment:Customer: E.ON (European Utility Company)Period: Mar 2019 to Apr 2019Project Objective: Conduct a detailed review of the existing capabilities of the Marketing Tech Stack to identify gaps and create a global catalogue of marketing services & capabilities with clear representation of planned/current/future capabilities.Responsibilities: • Understand the marketing processes & journeys within client organization and produce a view of As-Is state of the capabilities in existing marketing platforms and tools• Perform a gap assessment and uncover the gaps in comparison with legacy and target marketing landscape• Create a comprehensive marketing capabilities catalogue that will provide complete visibility and serve all future digital marketing needs• Prioritize the capabilities for future development and propose a suitable roadmap with clear definition of timelines, dependencies and ownership

Project: Store Sales and Inventory Reporting SolutionCustomer: Tata Global Beverages (Global Non-Alcoholic Beverage Manufacturer)Objective: Set-up strong analytics foundation for customer’s new QSR initiative and build self-serve analytical capabilities for them to understand their stores sales and product sales performanceResponsibilities:• Understand the current reporting challenges faced by the business users & other stakeholders and develop requirements backlog / user stories along with priorities• Identify the relationships between KPIs, Microsoft Dynamics AX and other data sources to document the mappings from source to visualization layer• Create wireframes of dashboards to get mutual agreement from stakeholders before the dashboard development in PowerBI• Propose a future roadmap to enhance their analytical capabilities in line with customer analytics vision

Project: Disaster Recovery in Microsoft AzureCustomer: Mars (Global Manufacturer of Confectionery Products)Objective: Create Disaster Recovery in Microsoft Azure for all Order to Cash and Manufacturing applications across all marketsResponsibilities: • Conduct an in-depth analysis of Applications and Essential Infrastructure to define system configuration and specifications required to create Disaster Recovery• Work with various applications owners across all markets to gather and document key functional information about respective applications• Understand the functionality of applications for O2C and Manufacturing processes and create use case scenarios in line with real life disasters• Prioritize the use cases based on their business impact during data center failure scenarios

Projects: I. Data Lake Implementation: Customer: Kimberly-Clark (Global Personal Care Company)Period: September 2017 to August 2018 Project Objective: Build a data lake by bringing in 20+ digital marketing data sources and develop an Integrated Marketing Analytics Dashboard Responsibilities: • Play the Lead Business Analyst who is responsible for gathering reporting requirements and manage them throughout the project duration • Work in a consulting model with customer to define KPIs, data sources, data transformation & harmonization rules and formulas for calculations• Analyse data coming from Nielsen, Facebook, Google Adwords, Google Analytics, Tubemogul, Sizmek, MOAT, Sprinklr, etc and create data flow and relationship diagrams• Create data model and transformation rules to merge data from all sources which are at different hierarchy and granularity levels• Perform UAT along with Business Stakeholders and validate the metrics coming on dashboards Technology Involved: Tableau, Apache Hive, SAP HANA Studio, StreamSets, Eclipse IDE, Control-M,MS Office, SharePoint II. Digital Shelf Cockpit Implementation: Customer: Tetley (UK based Non-Alcoholic Beverage Manufacturer)Period: May 2017 to August 2017 Project Objective: Deploy a one stop reporting solution to track and monitor category and products performance across different eCommerce platforms in four geographies Responsibilities: • Perform a Business Analyst role to gather reporting requirements of customer and define KPIs to monitor eCommerce performance of their products and categories• Build data flow diagrams, entity relationship diagrams and data models for all the data sources• Streamline end to end reporting process and eliminate heavy manual operations through automation• Design UI and create mock-ups for the dashboards as per requirements of business users• Create user acceptance test cases and help business people in validating the KPIs on dashboard Technology Involved: Tableau, SQL

Projects:I. End to End Ecommerce Content Management Services:Customer: Lixil-American Standard (Kitchen and Bathroom Fixtures Manufacturer)Period: November 2016 to April 2017Project Objective: Strategic engagement to improve process efficiency of creation, enrichment,management of eCommerce product content and syndication to eRetailersResponsibilities: Played a consulting role to understand and document requirements for each of the stages in Digital Content Supply Chain Analyse, understand customer product categories and create Standard Operating Procedure for content creation, enrichment and syndication Blueprint the As-Is process state of Digital Content Supply Chain and identify gaps and bottlenecks Formulate strategies to improve process efficiency leveraging Robotic Process Automation techniquesII. Taxonomy Consulting:Customer: Grainger (US based MRO Distributor)Period: May 2016 to October 2016Project Objective: Definition of category-centric and attribute-driven taxonomy for customer’s PIM & eCommerce website; also recommendation of attribute schema for product categories, in order to improve the navigational experience for consumersResponsibilities: Played a Functional Consultant role and was responsible to understand customer requirements for every product category as per their industry standards Perform detailed analysis of product categories and devise a recommendable PIM & Presentation Taxonomy Train and coordinate with research analysts for creation of attribute schema for all recommended nodes in a category Review the deliverables and finally provide a walk-through to all project stakeholders

CPG Practice: • Discover digital marketing & digital commerce needs and opportunities with CPG companies to position relevant offerings and solutions • Ideation and building of CPG domain rich solutions pertaining to Digital Marketing, Digital Commerce and Digital Content Supply Chain • Track key industry reports to understand and document the latest industry and technology trends pertaining to various CPG sub segments • Gain competitive intelligence and analyse financial stability of CPG companies while responding to RFPs/RFIs and during client visits • Gather all required market research data for annual business planning of CPG Business Unit • Preparing and presenting proactive proposals and solutions to clients and prospects • Development and implementation of PoCs (Proof of Concept) and PoTs (Proof of Technology)

Worked in the creatives function of the company and had the responsibility of marketing the company’s products in digital space. Key responsibilities include content creation like video ads, info graphics, logo design for new products and other areas like growth hacking and social media analytics.