Stanley Junior Email & Phone Number

I am an MBA graduate Sales Operations Coordinator with a lot of experience in delivering proven results through the management of core business operations, within time and efficiency. Currently, working in an education management company, Kaplan (kaplan.com).I have previously, worked for a crowdfunding organization named, Milaap Social Ventures Pvt Ltd, Event Management company Pax events, and BPO Concentrix DakhsAll these years in my experience I have learned skills to empathize with the users and resolve their issues by communicating with them over different channels of support. Also, collaborates with the product, tech, sales, and other teams to analyze and improvise the processes and make them more efficient and productive. I have specialized in escalation management, and people management and am an expert in Customer Experience. I also have experience in handling the core business operationsKey Competencies: -Leadership-Cross-Functional coordination-Customer Experience-Training-Stakeholder management-Process/Operational Excellence-Project Management

Listed skills include Microsoft Word, Powerpoint, Customer Service, Teamwork, and 11 others.