Stanley Lu B.Sc Email & Phone Number

Toronto, Ontario, Canada

- Initiated the planning, budgeting, implementation, launch, and on-going maintenance of contracted security services across 44 active shelter sites as part of the Shelter Support Housing & Administration division's COVID-19 emergency response protocol.- Introduced innovative, scalable, and sustainable workflow procedures for divisional expansion from 6 base sites to 58 COVID response sites. - Achieved a significant decrease of 46% in neighbourhood complaints by addressing key… Show more - Initiated the planning, budgeting, implementation, launch, and on-going maintenance of contracted security services across 44 active shelter sites as part of the Shelter Support Housing & Administration division's COVID-19 emergency response protocol.- Introduced innovative, scalable, and sustainable workflow procedures for divisional expansion from 6 base sites to 58 COVID response sites. - Achieved a significant decrease of 46% in neighbourhood complaints by addressing key problem areas, managing community safety officers, and measuring deviations from KPIs as an emergency response initiated by City of Toronto Mayor John Tory’s office. - Conducted occupational health and safety site assessments by providing consultation, guidance, direction to management and frontline staff regarding accountability and best practices. - Overseeing the purchasing and contract management of multi-vendor contracts by liaising with Asset Management, Corporate Real Estate, Project Management Office, Finance, and Shelter Support Housing & Administration divisions.- Audited multi-million dollar invoices, corrected error payments, reconcile vendor statements, ensured invoicing accuracy, tracking department budget, and verifying time log authentication.- Provided guidance and direction to frontline staff regarding workplace health & safety, security policies & procedures, and public health guidelines.- Conducting research and analysis, assessing compliance, implementing recommendations, writing policies, and procedures aligning with relevant health & safety legislation.- Works in tandem with the Ministry of Labour, Toronto Public Health, GTA’s municipal, provincial, and federal police services by conducting in-depth CCTV footage investigation, extractions, and drafting reports for court proceedings.- Coached the team in agile project management methodology, Microsoft Excel, and assigned team roles to streamline high volume divisional workload. Show less

Toronto, Ontario, Canada

Provided security services to Toronto's City Hall, Nathan Phillips Square, and Old City Hall properties.

Toronto, Ontario, Canada

Provided security services to the City of Toronto's critical infrastructure portfolio which included: Toronto Police Services, Toronto Fire Services, and Toronto Paramedic Services.

Toronto, Ontario

Toronto, Canada Area

• Inspected pool deck area for potential hazardous objects and logging potential threats• Travelled to countless private apartment and community housing pools;interacting and understanding varying demographics and socio-economic backgrounds• Consistently maintained up-to-date knowledge in revised and new programs, policies and procedures

Toronto, Canada Area, Yorkdale Shopping Centre

• Place orders on custom tailored suits and a variety of other apparel• Providing a clear and well mannered conversation between parties on the phone and show floor• Maintaining a healthy and updated relationships from returning and new customers• Created a portfolio of returning and potential customers; addressing their potential wardrobe needs

3555 Don Mills Road

• Key responsibilities included opening and closing the store, keeping detailed stock of product and accessories, and the organization of important internal documents for managers and corporate• Consistently maintained and trained coworkers on new product arrivals, the relevant product information, and best practices in customer interactions• Primary point of contact on the phone as the sales representative of the branch and aided clientele to their specific needs• Balance all… Show more • Key responsibilities included opening and closing the store, keeping detailed stock of product and accessories, and the organization of important internal documents for managers and corporate• Consistently maintained and trained coworkers on new product arrivals, the relevant product information, and best practices in customer interactions• Primary point of contact on the phone as the sales representative of the branch and aided clientele to their specific needs• Balance all transaction at the end of the day for cash reconciliation Show less

220 Duncan Mill Rd

• Logged, updated and drafted the high flow of patient charts and reports to the office's surgical database and kept patient records filed and up to date• Acted as the primary point of contact in assisting senior medical professionals in various tasks• Prepared necessary documents for surgeons, doctors, and secretaries• Trained junior data entry clerks and verified their work for clarity, accuracy, and actively managed their work• Processed transactions, registration… Show more • Logged, updated and drafted the high flow of patient charts and reports to the office's surgical database and kept patient records filed and up to date• Acted as the primary point of contact in assisting senior medical professionals in various tasks• Prepared necessary documents for surgeons, doctors, and secretaries• Trained junior data entry clerks and verified their work for clarity, accuracy, and actively managed their work• Processed transactions, registration through CLASS and NOVARI software Show less