Stanley Mark Email & Phone Number

Dedicated Professional with 12 years of diverse experience in procurement managing vendor relationship, analyzing data, and driving process improvements within the e-commerce industry. Proven expertise in training, process optimization, and ensuring high standards of quality and reliability. Skilled in data analysis, stakeholder management, and exceeding SLAs and KPIs. A proactive problem solver with a focus on enhancing overall customer experience.

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  Senior Associate

  Amazon Business

  Apr 2015 - Jul 2023 - Bengaluru, Karnataka, India

  The role comprises of assisting the seller /vendor to get well versed with various Amazon tools and provide on ground support to assess inputs like Vendor Management, Shipment, etc., and help them improve their business on amazon.in. The team will be responsible for helping in undertaking on ground training of new seller/ vendors. These tasks include, but are not limited to, assisting in training on populating/procuring catalog content, face to face interacting/coordinating with the vendors/manufacturers/sellers, identifying and correcting errors, maintaining records of work received and work performed etc. In addition to being a support associate grooming sellers/vendor’s to become self-sufficient on the platform, the individual is expected to take on larger responsibilities such as initiating and owning process improvement projects, participating actively in stakeholder calls/meetingsAREAS OF EXPOSURE OF SENIOR ASSOCIATE  Stakeholder Management Handling Critical process Maintaining Product Information Checking data integrity on our system & process Perform variety of tasks related to vendor management. Assist sellers/vendors to get well versed with various amazon tools Work with the vendors/internal teams to improve selection, identify and fix catalog defects, analyze metrics and help their business grow Handle various sets of daily, weekly and monthly business reports. Proven skill in identifying and fixing process gaps, improvement opportunities and use of small scale automation, technology to increase productivity or drive process simplification Handle various sets of daily, weekly and monthly business reports. Diligent work ethic, strong attention to detail, and rigorous organizational and time-management skills.Strategic Planning I Project Management I Process Improvement I Training & Mentoring I Leadership I Ability to adapt and be Resourceful I Stakeholder Management I Invoicing I Forecasting I Analysis I Facilitation