Major Duties:Developed strategies that increased quarterly sales by 15%.Sourced leads through social media outreach on LinkedIn, Facebook, and Instagram.Managed client relationships using GoHigh Level CRM, ensuring efficient communication and retention.Worked cross-functionally to customize solutions that met client needs.Extended client reach and acquisition through targeted email campaigns.Successes:Consistently exceeded quarterly sales targets through… Show more Major Duties:Developed strategies that increased quarterly sales by 15%.Sourced leads through social media outreach on LinkedIn, Facebook, and Instagram.Managed client relationships using GoHigh Level CRM, ensuring efficient communication and retention.Worked cross-functionally to customize solutions that met client needs.Extended client reach and acquisition through targeted email campaigns.Successes:Consistently exceeded quarterly sales targets through effective engagement and client-centric strategies.Launched targeted social media campaigns, increasing lead generation and engagement.Improved retention by optimizing CRM follow-ups and personalized interactions.Boosted client acquisition with a targeted email marketing initiative.Led a project with sales teams to address client pain points, enhancing customer satisfaction and performance. Show less

Major Duties:Installed and configured essential computer systems, achieving a high standard of network uptime and connectivity.Managed hardware and software updates, improving overall operational efficiency.Conducted routine data backups, recovery processes, and security operations, securing sensitive organizational information.Used MIS tools to track ICT inventory and performed technical evaluations to enhance equipment performance.Provided technical support to multiple… Show more Major Duties:Installed and configured essential computer systems, achieving a high standard of network uptime and connectivity.Managed hardware and software updates, improving overall operational efficiency.Conducted routine data backups, recovery processes, and security operations, securing sensitive organizational information.Used MIS tools to track ICT inventory and performed technical evaluations to enhance equipment performance.Provided technical support to multiple departments, troubleshooting issues to minimize disruptions.Successes:Ensured reliable connectivity across departments, which contributed to seamless operations and productivity.Spearheaded the deployment of new technology that boosted operational efficiency by 20%, enabling faster processing times and smoother workflows.Strengthened data protection protocols and ensured consistent data backup, effectively minimizing data loss risk.Developed a streamlined system for managing ICT equipment through MIS tools, improving tracking and usage of resources.Provided proactive support to ensure minimal downtime and maintain high employee productivity across various departments. Show less