Stanley Toh Email and Phone Number
An experienced broad-based marketer who also specialises in digital marketing and business transformation. Specific skill-sets include:• Brand Management• Marketing Communications• Strategy and Budget Management• Through-the-line Marketing• Digital and Social Media Marketing• Public Relations and Corporate Communications• Business and Digital Transformation• Contact Centre Management • Customer Service ManagementAn inquisitive individual who loves change and always challenging the norm, I believe that there will always be opportunities to learn, evolve and improve ourselves and the business we work in. Having a diverse background of about 2 decades of working experience, I held several senior roles across multiple industries. My experiences span across public service, MNCs, SMEs and even entrepreneurship.
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General Manager, Customer Engagement And CommunicationsCycle & Carriage SingaporeSingapore
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General Manager, Customer Engagement & CommunicationsCycle & Carriage Singapore Oct 2022 - PresentSingapore, Singapore, Sg -
Chief Customer OfficerCycle & Carriage Singapore Jan 2018 - Oct 2022Singapore, Singapore, SgA strategic member in the senior leadership team driving customer-centric experiences, service delivery and digital transformation. Working with world-class brands including Mercedes-Benz, Kia, Mitsubishi, Citroen, DS, ORA, smart and Maxus, the role is part of Jardine Cycle & Carriage Group’s directly-managed automotive business, which covers Singapore, Malaysia, Myanmar and Indonesia. Accountabilities include strategy formulation and implementation, leading digital initiatives and special projects, managing customer journey and analytics, building a customer-centric culture, call-centre management, as well as overseeing branding and marketing functions. The role also covers corporate communications and Data Protection.
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Director (Media And Publicity)Cpf Board Mar 2015 - Jan 2018Singapore, SgHead up the Media and Publicity department consisting of three sections - Digital & Social Media (DSM), Media Relations & Corporate Comms (MED), as well as Marketing (MKG). DSM manages websites, mobile apps, as well as digital and social media marketing. MED manages media relations, crisis management, and corporate communications. MKG runs through-the-line integrated publicity campaigns and also manages internal communications and the production of newsletter and marketing collaterals. -
Head Of Channels & Digital MarketingUnited Overseas Bank Limited Jun 2012 - Feb 2015Singapore, SgProvides marketing leadership to Branches, Internet Banking, Mobile Banking, Websites, Self-service banking channels, as well as all other multi-media marketing initiatives across the bank. In charge of developing bank-wide digital strategies and plans, as well as facilitating channels integration in delivering an enhanced customer experience. -
Head Of Marketing / CooAxxis International Group May 2008 - May 2012Manages all Marketing, PR and Operational activities of the company. Handles all project launches and events including product distribution. Deals with media owners on various aspects of publicity with regards to project marketing.
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DirectorFutureworks Pte Ltd Jul 2004 - Sep 2008A F&B establishment which specializes in Japanese food. Specific duties include business management and development, strategic planning, brand and product marketing, as well as business operations.
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Head Of Marketing CommunicationsStandard Chartered Bank Jul 2006 - Apr 2008London, England, GbOversees the local Marketing Department. In charge of all Marketing campaigns and communication requirements for the consumer bank covering all consumer banking products. -
Marketing ManagerSingapore Airlines Aug 2002 - Jul 2004Singapore, Singapore, SgHeld the position of Marketing Manager in the Loyalty Marketing Department managing KrisFlyer, the frequent flyer programme. Duties include marketing communications and running promotional campaigns. Also involved in brand management, branding campaigns and media placements. -
Senior Deputy HeadSingapore Legal Service Sep 2001 - Aug 2002In charge of the annual ranking and promotion exercise, where specific duties include the processing of ranking information and determining eligibility for promotion. Other responsibilities include drafting of HR policies and the management of various career development programmes.
Stanley Toh Education Details
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Nanyang Technological University SingaporeHospitality Administration/Management -
Temasek Junior CollegeScience
Frequently Asked Questions about Stanley Toh
What company does Stanley Toh work for?
Stanley Toh works for Cycle & Carriage Singapore
What is Stanley Toh's role at the current company?
Stanley Toh's current role is General Manager, Customer Engagement and Communications.
What schools did Stanley Toh attend?
Stanley Toh attended Nanyang Technological University Singapore, Temasek Junior College.
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