Stanley Tsang Email and Phone Number

▪ Provide banking service to listed co. customers not limited to loan, term deposit, foreign exchange, remittance, letter drafting, account opening and site visit.▪ Conduct KYC/AML assessment, ESG assessment and financial spreading on new and existing clients.▪ Maintain great business relationship with client by accurately identifying the needs and providing effective solutions.▪ Enhance workflow by building up great relationship and communicating between front and back office

• Sell leading European brands' motorcycles to customers• Handle customer enquiries, and provide professional knowledge• Maintain company’s image and great relationship with new and existing customers through good service attitude• Propose marketing ideas to enlarge the target audiences and gain more potential customers

• Handled policy endorsement, renewal, enrolment, AML, underwriting documents• Worked closely with the IT department and performed UAT for new enrolment software which can automatically identify and correct members’ information and enroll them to the company system• Communicated and worked with clients and brokers regarding any policy issue• Entered and updated policy and insured members’ data in the company database and performed Dow Jones data analysis• Proposed and discovered new ideas and strategies to enhance company system for better workflow which included solutions to several system bugs, better user interface and policy templates etc.

• Sold Auto, Health, Dental and Travel Insurance to new and existing customers• Proposed and implemented a marketing strategy to promote the brand presence of the company and the services it offers via online and offline platforms• Conducted customer service duties, including contacting customers from accounts receivables and solving their policy related issue• Entered and updated data in client database, and kept track of the changes in the client’s policy

• Educated and assisted the special needs members (Angels) to achieve their goals according to each of their abilities• Organized, oversaw and documented the events held for the Angels such as leading a team of volunteers to setup the event location and assigning each of them to assist individual Angel according to their capabilities and personality• Marketed the events to school organizations and current parents of the Angels regarding the association, and obtained 3 sponsors and 5 volunteer organizations for numerous events

• Received orders from the customers and entered them into the database for transmittal to kitchen staff• Served meals and beverages to customers• Strengthened patron satisfaction by conducting polite and friendly inquiries• Collected payments

• Managed finances, events, new registrations and students’ records• Communicated with tutors, parents and students to help improve the students’ learning abilities• Created and provided education materials• Assisted in keeping the classrooms in good condition by cleaning up after each session

Held the key to the department, managing the opening and closing of the building. Observed the condition of the classrooms was good for a learning environment. Assisted teachers in setting up the recording equipment. Prepared additional teaching materials for the classes in the school