Responsible for the overall execution of assigned contracts/TOs including allocation of resources, creating, and maintaining schedules, providing management approval for technical solutions, and controlling cost.Provide day-to-day management support for several teams of Tier 2/3 engineersManage contract budgets including people planning, reporting on labor, travel and ODC expenditures, tracking invoices for travel, ODC, and labor.Assign, track, and develop schedules for projects; provide status updates to COTR.Conduct weekly meetings with team for project updates and team cohesion.Drafted, reviewed, and submitted contract deliverables (Monthly Status Reports, 8570/8140 reports tracking IA and CE compliance for 20+ technicians, Contract Kick-Off meetings, NDAs, Project Plans, IPRs, and other reports as directed.)Developed team; mentored on requirements conformance; ensure certifications are maintained; encouraged personal growth through professional certification.Conducted requirements meetings with stakeholders for LAN/WLAN deploymentsEngage daily with project stakeholders on project status, personnel, and budgetParticipate in meetings with highest level of management to include Director, SVP, President, CEO, CFO to report on project performance Respond to customer and TekSynap management answering questions or addressing issues during execution of project tasks.

Responsible for the overall execution of assigned contracts/TOs including allocation of resources, creating, and maintaining schedules, providing management approval for technical solutions, and controlling cost.Provide day-to-day operational management support for a team of Tier 2/3 engineersManage contract budgets including people planning, reporting on labor, travel and ODC expenditures, tracking invoices for travel, ODC, and labor.Assign, track, and develop schedules for projects; provide status updates to COTR.Conduct weekly meetings with team for project updates and team cohesion.Leverage Subject Matter Expert knowledge on projects (DNA center, ISE, etc.)Drafted, reviewed, and submitted contract deliverables (Monthly Status Reports, 8570/8140 reports tracking IA and CE compliance for 20+ technicians, Contract Kick-Off meetings, NDAs, Project Plans, IPRs, and other reports as directed.)Developed team; mentored on requirements conformance; ensure certifications are maintained; encouraged personal growth through professional certification.Conducted requirements meetings with stakeholders for LAN/WLAN deploymentsDrafted LAN/Wireless LAN (WLAN) designs, included high availability controllersOversaw OCONUS remote WLAN Controller deployment, configuration, activationUpdated Check Point firewalls to inspect/permit approved ports, protocols, services Assisted with engineering and deployment of layer 2/3 IPv6 configuration for agencyUtilize port mirroring for packet capture/analysis/troubleshooting of network trafficAnalyzed Cisco DNA Center for LAN automation via Python scripts & system APIsEnsured operation of Enterprise DHCP/DNS services using Infoblox Grid ManagerAdministered F5 load balancers for enterprise network authentication servers

Administers the Local Area Network for a large regionally diverse Defense Department Agency.Engineer network solutions for new requirements to include wired, wireless, and voice over IP capabilities.Implement changes as identified in DoD guidelines to maintain network security

Installed Cisco switches & routers, IP multicast encoders, servers, and desktops.Tested & certified network equipment, fiber optic and Cat 6 cablingProvided training on usage and maintenance of workstation and network equipmentConfigured Catalyst and Nexus series switches, Nexus Fabric Extenders, Integrated Services Routers, virtual servers, and other video/audio processing equipment

Managed Quality Assurance personnel to provide process & program oversight for an organization of 230 employees with varying technical backgrounds.▪ Validated the efficiency of the organization’s 14 training programs and technicians ability to maintain assigned communications systems through periodic personnel evaluations and reporting.▪ Evaluated the organization’s capability of providing distributed LAN, WAN, Voice, and Video services to over 8,000 customers.▪ Drafted and presented detailed reports on resource management, process improvement, organizational function, and leadership to senior management within the organization and above.Oversaw organization’s security clearance and classified personal reliability programs. ▪ Ensured employees were legally qualified to perform job functions.

Directed 17 technicians providing 24x7 response for a network operations support center with minimal supervision as part of a high stress environment.▪ Maintained LAN/WAN consisting primarily of Cisco devices. Installed, configured, and maintained switches, routers, modems, encryption devices, and other transport technologies.▪ Troubleshot and resolved network connectivity issues.▪ Well versed in communications principles. Hands on experience with various network communications devices such as multiplexors, modems (copper and fiber optic), CSU/DSUs, IDNX, and SONET.▪ Coordinated with senior Executive Staff to engineer, install, and maintain ad hoc telephone, data, and video teleconference capability to meet executive level communication requirements.▪ Engineered and installed network infrastructure to include CAT 5, CAT 6, serial, and fiber optic cabling.▪ Programmed, installed, and maintained serveral encryption devices, Kiv-7HS/M, TACLANE A/B/D, and KG250.▪ Configured and maintained secure communications devices such as STEs, ViPERs (secure VoIP), secure satellite telephones, several models of secure cell phones, and secure radios.Traveled as a Computer Systems/Network Technician Team Lead supervising eight technicians.▪ Engineered and maintained temporary telephone and data networks for Senior Executive Office customers, United States Secret Service, and other federal agencies while on a trip site.▪ Coordinated with local telecommunications providers to install and activate temporary telephone and broadband internet service to multiple event sites.▪ Provided tier I & II technical support to troubleshot various remote access & virtualization technologies such as VPN and CITRIX.Traveled as a Executive Communications Team Lead supervising five technicians.▪ Served as the primary Agency customer support liaison for the Executive Office customers, United States Secret Service, and other federal agencies.

Responsible for the employment of tactical telecommunications in a remote environment.▪ Installed, programmed, and maintained $2 million tactical private branch exchange (telephone switches), telephones, cryptographic equipment, line drivers, multiplexors, integrated digital network exchanges, and associated equipment. ▪ Installed and maintained tactical telephone, shielded/unshielded Cat 5, and fiber optic cables in support of a distributed voice and data network. ▪ Directed personnel in proper palletizing of equipment for air transport to remote sites.▪ Managed 20 interconnected intra-theater telephone switches supporting 2,900 customers at a deployed location.

Managed office of two to schedule, monitor, and control maintenance actions for unit equipment valued at $92 million▪ Administered database to provide equipment inventory listings, preventative maintenance schedules, maintenance data, and historical reports▪ Scheduled and tracked authorized equipment/circuit outages▪ Briefed senior leadership weekly on equipment status

Maintained two major national command and control mainframe computer systems and a fiber optic backbone directly supporting the National Military Command Center (NMCC), National Military Joint Intelligence Center, and other Department of Defense componentsCoordinate maintenance actions with the Joint Staff Watch Officer, Surveillance Officer, and the Agency’s customer support center

Perform preventative maintenance inspections on ten Defense Meteorological Satellite Program (DMSP) command and control ground systemsEvaluate system performance, and ensure proper operating efficiencyUtilize state-of-the-art test, measurement, and diagnostic equipment to isolate malfunctions