Stanley Choi is a Vice President, Casualty Claims Advocate, in the Marsh Claims Practice based out of Southern California. As a liability claims advocate, he ensures client satisfaction in claims management by carriers and third party administrators with the goal to achieve positive claims outcomes through collaboration and proactive claims strategies. He is responsible for assisting and guiding Marsh clients through all the issues and complexities of the claim process. He establishes vendor service requirements, identifies policy specifications for claim reporting, negotiates coverage issues, arranges and participates in claim reviews; and provides assistance in developing settlement strategies to maximize recoveries and reduce clients’ total cost of riskStanley leads a number of GenAI initiatives and projects within the Marsh Claims Practice including, but not limited to: Advocacy training, policy analysis, and claims triage and E&O mitigation.