@Eli Lilly* Technical Product Owner and Execution Lead for Adobe Experience Platform for Consumer and Medical * Delivery of Website Personalization through Tealium CDP / Adobe Platform.* CDP/Adobe Integration with Enterprise Data Platform* Lead Data Schema. Dataset mapping, Governance and Policy mapping for Customer Journey Optimization* Adobe Tagging and Analytics on Lilly Websites for Business Insights and Analytics. @Humana * Delivery Lead for Quality Experience and Enablement ART under the Omnichannel Customer Experience Solutions.* Delivery Lead for Integration and Migration of current IVR Solutions OnPrem to the Genesys SAAS Platform *Key Delivery areas include and not limited to 1) Call Flow Integration from Genesys SAAS to On-prem segment areas. 2) Workforce Management Integration from Genesys SAAS to Verint and Aspect through Aria. 3) Genesys Secure Pay flow implementation 4) Automated Secure Pause on Call screen recording.* Lead Technology Solutions and responsible for Platform and Data Integrations with Genesys Cloud Platform* Led Cloud Migration and Execution Factory at Humana* Responsible for the Cloud Factory and ensuring Quality Gates are enforced for each Migration.* Goal is to Migrate 600 Brown Field Application to adopt Rehost / Rehost+ Strategy * IT Applications Architect adept at designing and implementing effective technical business solutions.• Advanced levels of technical knowledge combined with sound business vision and project management skills.• Exceptional problem-solving and verbal communications skills, with broad understanding of IBM-BPM, BAM, Cognos, DB2. • Champions Business Process Improvements / Cost Reductions and identifies the most cost-effective, value-added IT solutions. •Lead Architect translating business requirements into detailed architecture and designs for Agile development environments•Responsible for building scalable SOA solutions using IBM Business Process Manager, Business Activity Monitoring tools•Accountable for technical documentation for all solutions utilizing enterprise architecture standards•Develop solution cost structure by identifying all cost points including labor, software and hardware•Conceptualizing Business Process Monitoring Models from Business Requirements•Usage of Application Performance Management Tools to Monitor Code and Infrasturcture Performance , Generate Reports and suggest imrpovement actions.
Listed skills include Sdlc, Requirements Analysis, Agile Methodologies, Requirements Gathering, and 41 others.
