Senior Quality Manager
Current• Regional role responsible for multiple sites in Malaysia and China, for ETO, Gamma and X-Ray processing modalities. • Supported in facility expansion project (included setting up the first X-Ray processing capability in APAC and ETO Chambers expansion), driving the QMS readiness which resulted to a successful ISO13485 scope extension audit with zero nonconformity.• Extended the X-Ray processing capability set up experiences and support to sister facility in Thailand.• Host FDA inspection, notified body and various Customer audits for the site, and extended QMS support to lead backroom office during FDA inspection at sister facility. • Establishes quality objectives and ensures the sites quality metrics are met.• Responsible for ensuring the company Quality Management Systems is in compliance with applicable standards and regulatory requirements.• Coaches, mentors, and develops staff. Leads a team of Executives, Supervisor, QC Leaders and Inspectors.• Oversees and approves validations activities such as IQ, OQ and PQ. • Participates in Global Procedures / Work Instructions review and ensures the requirements are implemented at site level accordingly.• Ensures Nonconformances, CAPA and Customer Complaints are managed effectively and closed in timely manner. • Conducts Quality Management Review meetings on quarterly basis. • Ensures internal audit is carried out in timely manner and corrective actions are closed effectively.• Manages Supplier Management program and calibration process.• Reviews and approves change controls. • Authority to stop processing activities if procedures are not being adhered to. • Oversees training process. • Reviews Customer feedbacks/surveys and works with cross functional team for improvements when necessary. • Performs gap analysis when there is any change in the ISO requirements. • Lean Champion to support various lean activities at site level.