Stanley Blaylock Email & Phone Number

Winstar World Casino & Resort

I am thrilled to rejoin my beloved team at Traditions Hospitality Group (THG), where I currently oversee all activities of the beverage department within Winstar World Casino & Resort. The team at THG has grown exponentially yet somehow found a way to keep our employees their number one priority. This dedication to our team is just one example of the passion and commitment that THG exhibits in everything they do.Being part of a company that values its employees above all else is truly inspiring, and I am grateful to align myself with THG's exceptional values. The opportunity to contribute to THG's continued success and to work alongside such a dedicated team is incredibly fulfilling. I look forward to continuing to grow and succeed with THG as we strive for excellence in all aspects of our operations.

Grapevine, Texas, United States

Enhancing operational efficiency was a key focus in spearheading all departmental operations at Great Wolf Lodge Food & Beverage. This involved overseeing a dynamic team comprising hosts/hostesses, bussers, servers, bartenders, supervisors, and back-of-house personnel. Optimal productivity was achieved through meticulous crafting of employee schedules, effective delegation of responsibilities, and ensuring strict adherence to standardized operating procedures. An open line of communication was fostered with executive leadership, engaging in comprehensive discussions about team progress and outlet performance, meticulously documented in written reports.● Diversity Champion: Co-Chair of the Diversity, Equity, and Inclusion Committee, dedicated to creating an inclusive workplace that embraces every voice.● Elite Leadership: Attained Level 3 MOD status, showcasing the ability to train and mentor other MODs, contributing to a highly skilled management team.● Innovative Space Optimization: Transformed bar areas and storerooms through meticulous cleaning and reorganization, yielding increased space and enhanced accessibility for improved efficiency.● Operational Excellence: Helped double Eco-Sure results since June 2022, demonstrating an unwavering commitment to impeccable standards and outstanding guest experiences.● Commanding Oversight: Solely responsible for overseeing and approving temp labor for a workforce of hundreds, ensuring smooth operations and exceptional service delivery.● Pioneering Attendance Reform: Successfully spearheaded the revision and implementation of attendance systems across multiple departments, including management, resulting in enhanced accountability and attendance tracking.

Winstar World Casino & Resort

Oversaw all activities of Traditions Spirits Winstar beverage department, which encompasses ambassador, commissary, barbacks, beverage server, and bartender divisions, supervising a team of 180 employees and nine supervisors. Achieved productivity goals by effectively scheduling shifts, assigning responsibilities, and upholding SOPs. Maintained precise records through meticulous management of daily, weekly, and monthly inventory spreadsheets. Collaborated with the beverage director through detailed progress reports to evaluate staff and outlet performance. Took charge of employee recruitment, interviews, hiring, and terminations to ensure a cohesive team.● Performance Elevation: Elevated service quality and safety through meticulous review of work procedures, effectively identifying and resolving operational challenges for enhanced overall performance.● Talent Retention Transformation: Spearheaded a groundbreaking training initiative, leading to a remarkable 50% reduction in 90-day turnover. This achievement was fueled by the creation of a comprehensive training manual with clear SOPs, refining training methods and responsibilities.● Strategic Section Transformation: Engineered a strategic realignment of section boundaries within the casino, delivering improved server performance, increased efficiency, higher sales, and notably shorter round times.● Expansion and Training Excellence: Successfully launched multiple new locations, notably including Toby Keith's bar and grill, while meticulously training staff and management to ensure seamless workflow and exceptional service delivery.● Crisis Management and Employee Support: Expertly orchestrated the intricate temporary closure and subsequent reopening of all F&B outlets in response to the COVID-19 pandemic. Skillfully navigated complex unemployment status challenges, reinstating each employee and demonstrating exceptional leadership during a challenging time.

Winstar World Casino & Resort

Provided advanced assistance to barback and beverage server department managers in their daily operations, concurrently guiding and supervising the newly appointed Nightclub management team. Worked closely with the beverage director to communicate outlet activities, generating reports for the Beverage Director, VP of Food and Beverage Operations, and responding to COO's directives. Strategically recruited and chose candidates based on job specifications to achieve productivity benchmarks. Orchestrated beverage operations encompassing payroll, ordering, inventory oversight, compliance with food safety regulations, and budget administration.● Turnover Transformation: Achieved a remarkable turnaround in the barback department, significantly reducing turnover rates and bringing personnel up to the company's highest standards for the first time in its history.● Strategic Sales Surge: Engineered an impressive 62% increase in sales over a three-year period, simultaneously demonstrating adept cost management with a substantial 28% reduction in cost of goods.● Operational Excellence: Pioneered the establishment of standardized performance parameters, introducing meticulously crafted opening and closing checklists streamlining operations and upheld consistent excellence.● Shrinkage Eradication: Eradicated shrinkage within the department through meticulous product monitoring across business cycles. Devised and implemented SOPs that effectively curtailed theft and over-serving, safeguarding inventory integrity.● Star Supervisor Distinction: Earned the prestigious Star Supervisor Award on three separate occasions – in 2017, 2018, and 2019 – a testament to exceptional leadership prowess acknowledged by both front-line staff and fellow supervisors and managers.● Motivational Initiatives: Enhanced team morale and performance incentives by introducing a dynamic weekly star employee program, fostering a culture of recognition and engagement within the department.

Winstar World Casino & Resort

Supervised Cocktail Servers and their responsibilities under the guidance of the Beverage Director. Achieved designated objectives through strategic coordination of beverage operations, schedule planning, and overseeing production activities. Managed inquiries related to beverage quality, guest service, and facility upkeep. Maintained operational efficiency by designing training initiatives, addressing personnel matters, and conducting performance assessments. Delivered excellent customer satisfaction by personally undertaking tasks like welcoming guests, offering attentive service, taking orders, serving beverages, handling billing, and processing payments. Devised optimal facility and catering schedules for diverse events, including banquets and receptions.● Responsible Guest Management: Effectively curtailed issues and potential liability arising from excessive guest drinking by proactively intervening through persuasive conversations and judiciously discontinuing alcohol service when necessary.● Innovative Workforce Enhancement: Revolutionized section rotations with the introduction of a new and dynamic section rotation spreadsheet. This transformation significantly elevated employee satisfaction and performance, enhancing the overall operational efficiency of the team.

Bachelor Of Business Administration - Bba, Business Administration And Human Resources Managment

Education record

Accounting