Building a modern data platform and delivering analytics solutions to strategy, sales, marketing, and product teams for Cisco's SaaS Security products. Specializing in product telemetry analytics.

Provided analytics solutions to departments throughout United. Built data pipelines and tools, and managed United's enterprise Spotfire BI and analytics platform.• Oversaw technical and business and technical aspects of Spotfire BI platform with several thousand users. Created roadmap and delivered new features such as real-time system monitoring, report automation, and data source integration.• Led support team providing training, dashboard development, and troubleshooting services. Received positive feedback from all levels.• Advises business partners on navigating company data ecosystem, selecting BI tools, identifying data sources, and creating effective reports. • Developed new data source for aircraft Wi-Fi system logs data source generating 200+ million messages. Converted JSON logs into relational datasets in data warehouse (Hadoop and Foundry). Developed use cases and tools including Wi-Fi system issue detection, business KPIs, customer complaint triage tools, and customer usage pattern modeling.• Enabled self-service analytics for Flight Ops teams using a SQL Server OLAP cube enabling rapid analysis of metrics for 170+ million flights.• Collaborated with Flight Ops teams to prototype real-time decision support tools that consolidated data from fragmented data silos. Identified key data and metrics. Used Streambase streaming analytics tool to integrate multiple source feeds. Worked with UI developer to create efficient visualizations.• Managed vendor and offshore analytics developer resources creating datasets and analyses.

Wore many hats in various IT and management roles focusing on making the company more efficient and identifying new strategic opportunities. Data and IT Tools• Designed and automated pipeline to intake and validate genetic data and generate personalized nutrition advice. Used AWS serverless architecture leveraging Python and MS SQL and Mongo databases.• Automated manual lab order fulfillment and tracking process by building API-integration between client and vendor platforms using Python.• Built custom CRMs using Zoho Creator and Airtable, also setup commercial of the shelf CRM tools like HubSpot.• Designed and built Zoho Creator app to manage, track, and report on project travel for over 100 consultants.Business and Management• Scaled up Excel-based HR, accounting, and operations processes. Enabled growth from 20 to 100+ consultants. Built custom tools to automate and facilitate manual, labor-intensive processes.• Led software product development. Managed software development team with 4 developers. Spearheaded business development, evaluating technology and business fit for potential technology partners.• Created teams and processes to manage day-to-day functions of finance, legal, HR, and accounting.