Media outreach, client reports, agendas, pitching, media lists, client communication, audits, media monitoring

•Worked on Health & Wellness accounts while also offering support on Food & Beverage team. •Drafted creative pitches for clients and their products/services.•Expanded media lists by targeting publications by geography, outlet focus, and writer profiles.•Created pitch lists by researching individual writers who had previously covered similar topics. •Worked with Excel•Found HAROS for clients

•Worked on accounts in the Music and Health industries•Became familiar with HAROS•Learned how to draft client pitches. •Updated and maintained press lists and contacts.•Social media management, including drafting written posts & selection of images.

•Learned how to multi-task under pressure•Became familiar with working on the cash register •Learned the skills to deliver excellent customer service •Resolved conflict involving unsatisfied customers •Upheld the importance of a clean work space and patio area•Memorized the menu and guided customers through the process