Salesforce Datorama AI-powered marketing intelligence

Administrated 3 Oracle Netsuite ERP cloud implementation projects performing data migrations and mass updates of accounting, employees, inventory, customer & vendor data with multiple subsidiariesTasked as a close liaison with client CFO’s and accountants to schedule meetings and seek out system requirements or resolve existing questions to alleviate workload from my Netsuite directorDemonstrated internal knowledge on process areas such as procure to pay, order to cash and lead to quote by giving run throughs during UAT and post go-live support to sales and accounting usersIndustries of projects: Manufacturing, Health & Wellness, Information Technology and Biotechnology

Drove sales by assisting an average of 40 customers per day in satisfying customer demands or providing recommendations which have generated an average of $3000 in additional revenue weeklyTranslated Mandarin for managers and sales team to accommodate Chinese clientele. Delivered excellent sales and customer service experience to draw an 18% increased retention of clients

Recruited 10 customers weekly for Banana Republic credit card and GAP company rewards programAssisted in month end procedures and accrual of expenses related to goods and services

Revitalized outdated warehouse system for inventory management by implementing Alteryx to create an automated database updating 500+ items hourly to improve database efficiency by 20%Integrated 150+ vendor transactions into Excel database to account for all cash and credit transactions