Stanley Yu Email & Phone Number

North Sydney, New South Wales, Australia

Nine is the largest broadcasting and media company in Australia. As a software engineer within Nine's subscriptions team, my role involves the full-stack development of mostly web-based applications for some of Australia's most renowned newspaper brands. These include: The Australian Financial Review, The Sydney Morning Herald, Brisbane Times etc....Responsibilities include:- Frontend development using React.js, TypeScript and Javascript- Backend API development using Golang, AWS and Kubernetes- Database management with Postgres- Implementing monitoring and observability with Prometheus- Automation testing using Playwright- Incident Management and Response utilizing PagerDuty (when on-call)- Developing under a SCRUM agile methodology- Writing Technical documentation for both technical and non-technical stakeholders - Leading and completing small-scale projects/epics on time- Implementing third party tools/software and being a SME on them- Conducting presentations

North Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Central Coast, New South Wales, Australia

A new role whereby I achieved the RG 146 Superannuation qualification which was required for the role.Key Responsibilities Include:- Answering client enquiries via both phone and written formats (ING My Messages).- Maintaining or exceeding both individual and team targets/KPI's required for the role.- Communicating with clients in regards to their Superannuation accounts within general advice compliance.

Central Coast, New South Wales, Australia

An extension of my previous role whereby I assist clients with their lending accounts and any enquiries they may have about them. I was also upskilled in Personal Loans and Credit Cards during my tenure in this role.Key Responsibilities Include:- Maintaining or exceeding set KPI's and sales targets.- Liaising with solicitors/conveyancers in regards to mortgage discharges.- Checking the status of applications and communicating with various home loan internal teams when applicable.

Central Coast, New South Wales, Australia

Key Responsibilities Include:- Maintaining or exceeding set KPI's. - Troubleshooting and resolving client's tech related issues in regards to mobile/online banking.- Taking on average 50 to 60 calls a day whereby I understand and resolve client's needs and assist with any banking issues they may have in regards to their personal savings/transactional accounts.

Kincumber, Australia

North Ryde, New South Wales, Australia

Key Responsibilities:- Monitoring internal software and troubleshooting any discrepancies. - Testing internet modems, running diagnostics and configuring routers.- Providing technical support for internal inquiries and system related issues.

Sydney, Australia

Key Responsibilities:- Communicating with stakeholders to deliver a suitable end product.- Assisting in creating reports and diagrams for the project.- Working in a team based environment under an Agile based methodology. - Assisting in creating and testing both low-fidelity and high-fidelity prototypes for the project.

Central Coast, New South Wales, Australia

Bachelor'S Degree, Information Technology (Bit)

Higher School Certificate (Hsc)

Accelerated Learning Class (Gifted and Talented Students Program) - Skipped Year 8