Manager, Online Technology- Ux / User Experience
New York, Ny And Paris, France
Reporting to the CTO and Executive Committee, was responsible for the elaboration of the road-map, planning, technology choices, building, launch and operations of a new global e-commerce platform selling 50+ international catalog brands for this third largest online home shopping company in the world. Additionally, responsible for project management, management of technology and distribution partnerships as well suppliers, maintenance and updates of the Content Management System, web analytics, and managing of all stages of the SDLC for brand migrations and product launches, platform maintenance, updates, and revisions across multiple countries.IMPACT:• Built, launched, and operated a new E-commerce platform resulting in an increase of online sales from $40 Million to ~$400+ Million annually (in 3 years, USA only).• Migrated 20+ e-commerce websites in 16 countries onto the new platform, with customized content management tools.• Established and documented best practice workflows for content management, revisions, updates, product launches, cross-sales, and up-sales on the platform with operational teams in their home countries.• Delivered innovation pilot-projects to improve global content latency challenges, content database updates and reconciliation, and content management UX for internal and external stakeholders.