Stan Sunleaf Email & Phone Number

West Palm Beach, Fl, Us

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Surterra a subsidiary of Parallel

Manage various aspects of operations for the company including customer service, dispatch, the fleet program, accounting, billing and claims. Emphasis on ensuring the fulfillment of business objectives. ✓ Increased A/R aging from prior rate of over 120 days to an average of 90 days ensuring quality standards.✓ Deliver staff coaching, training and development in support of professional career growth. Maintain proper staffing requirements. ✓ Developed best practices for quality resulting in increased production and decreased costs.✓ Review financial statements for discrepancies and reviewed outstanding invoices for collections.✓ Assist in coordinating production scheduling and processes ensuring all paperwork, and fulfillment is complete✓ Assess opportunities for improvement to drive cost savings, and efficiency within the organization.✓ Consistently provide the highest quality services, while meeting deadlines, schedules, budgets and quality requirements.

Davenport, Iowa Area

Proactively recruited to manage sales and operations for a region generating $1M in annual revenues bearing full P&L accountability. Accountable for shipping, receiving, deliveries, product procurement, inventory control, administration, customer service/customer satisfaction, and managing a staff of five. Served as the Human Resource Representative for the local office.✓ Increased sales by $125,000 by personally establishing new customer/vendor relationships and retaining at-risk clients.✓ Streamlined the order fulfillment and documentation processes resulting in significantly better efficiency and accuracy.✓ Strengthened controls to maximize recovery of eligible factory refunds and warranty claims. Streamlined existing process to reduce inventory and controllable overhead costs reducing total expenses by $40,000. Best practices were implemented company-wide.✓ Served as the Local Safety Champion ensuring OSHA and company regulation compliance with training and on-site supervision.✓ Established and maintained relationships with key residential customers within the market to drive new business.✓ Oversaw sales and service functions such as bids, quotes, contracts, projects, and national builder requirements.✓ Assisted with product and/or installation warranty issues including inspections and product testing.✓ Consistently met operational expense budget objectives, exceeded branch plan and controlled operating losses to below plan.

Davenport, Iowa Area

Administered and directed all aspects of area sales, operations, administration and customer service for 100 locations for a commercial janitorial services company. Held direct accountability for revenue and profitability growth of the branch. Hired, trained and managed staff of 120. ✓ Utilized a top-line sales and operations management approach to exceed profitability goals and grow sales 14%.✓ Instituted stricter inventory control procedures resulting in reducing costs and shrink by 3.6%.✓ Analyzed sales reports, monitored sales performance and utilized analytics to adjust strategies and set goals accordingly.✓ Successfully managed and directed Account Sales team through the establishment of KPIs, as well as effective coaching, motivation, and training focusing on consultative selling skills.✓ Increased customer retention to 98% from prior rate of 92.5%.✓ Consistently met operational expense budget objectives, exceeded branch plan and controlled operating losses to below plan.

Davenport, Iowa Area

Directed the effective operation of all Environmental Services and housekeeping activities for a 120-bed skilled nursing facility including building, sanitation, facilities, infectious disease control, safety, budgets and staff management. ✓ Actively participated in financial forecasting and successfully reduced expenses 17% while ensuring quality standards.✓ Delivered staff coaching, training and development in support of professional career growth and to ensure fulfillment of business objectives.✓ Executed a turnaround and improvement in operations through the implementation of an extensive detailed cleaning program.✓ Implemented and maintained service plans, evaluated operational needs and maintained appropriate staffing requirements. ✓ Developed best practices for quality resulting in increased production and decreased costs.✓ Achieved outstanding ratings on audits and consistently ensured compliance with local and federal regulations.

Mt. Prospect, Il

Accountable for managing multiple facilities including a 15,000 sq. ft. greenhouse, 1600 sq. ft. atrium and 30 acres of grounds which also included a facility rented out for business meetings, wedding, special events, etc. Emphasis on the development and promotion of environmental education programs for the public. Managed a staff of 15 with full P&L accountability for the division.✓ Developed and implemented business growth strategies to increase sales and revenue, generating more than $250K annually.✓ Successfully recognized a new revenue source and began offering educational courses for local schools.✓ Conceived and instituted marketing initiatives, utilizing TV commercials and promotional literature to gain new customers.✓ Improved procedures and installed new policies which dramatically increased efficiency and productivity, while also increasing customer satisfaction through the delivery of high quality service.

Rolling Meadows, Il

Assisted in managing all aspects of sales, service, operations and administration for a 70,000 sq. ft. fitness center, tennis club and health club with 1000 members and $2M in annual revenues. Accountabilities encompassed staff leadership, training and development; sales and memberships; retention and renewals; member services; front desk operations; facilities maintenance; budgeting; revenue management; sanitation; safety initiatives; marketing; and special events/promotions. Managed a staff of 20.✓ Built relationships with strategic partners and other local businesses to generate referrals to the club.✓ Worked with owners and the City on the reopening of the club while working on plans for creating a new banquet facility. ✓ Ensured compliance with local and federal regulations to ensure passing of all building codes and inspections.✓ Renegotiated vendor agreements to cut costs and gain value added services.

Deerfield, Il

Managed facilities operations of an upscale 100,000 sq. ft. fitness center and health club with 4000 members and $5M in annual revenues. Tasked with overseeing all aspects of interior and exterior facilities preventative and ongoing maintenance, carpentry, plumbing, HVAC systems, electrical, and building/structural repairs. Served as Manager on Duty for the entire facility weekly.✓ Strengthened controls to streamline existing process and reduce inventory. Resulted in reducing total expenses by 5% annually.✓ Initiated, implemented, and managed a facility maintenance program based on best practices in the industry with an emphasis on planning/scheduling and preventive/predictive maintenance. Coordinated contract maintenance subcontractors as needed.✓ Created systems to help bridge gaps between departments and foster better communication.✓ Maintained the property in first-class condition including buildings and common areas.

Arlington Heights, Il

✓ Managed seven part-time staff members including training and scheduling.✓ Managed inventory, budgeting, accounts payable, purchasing and policies and procedures, ✓ Coordinated customer service, facility maintenance and housekeeping.