Stanton Skipper Email & Phone Number

Charleston, South Carolina

Charleston, South Carolina

Management and Strategic Planning of newly awarded service contract with Fortune 100 customer with annual revenue of $2.5 million. • Training- Travelled across the east coast to four regions to implement training of 4 Regional managers and 23 Technicians • Technology- Implemented new Microsoft CRM software. Set up service routes for technicians using eSpatial Mapping. Daily monitoring of project progress through the use of Microsoft Power BI• Optimization- Created Standard Operating Procedures, revised parts list for technicians for optimal efficiency, and optimized service routes to reduce labor costs.• Collaboration- Work directly with senior management and cross-functional teams to execute new business launch. Conducted weekly team meetings to update team on progress, program revisions, and best practices.

Charleston Area, South Carolina

Full financial and management responsibility of a $2.7million annual service contract. Managed 30 full-time employees: 2 supervisors and 28 technicians. • Teambuilding- Built strong team culture through strong leadership, community service projects, teambuilding activities, employee surveys, and off-site family gatherings. Created competition through employee metric challenges and promoted employee recognition through annual service awards. • Talent management- Responsible for hiring, promoting, and development of employees, maintained a low turnover rate less that 10%. Developed employee cross training program. • Analytics- Track team performance reporting quality, costs, and target completion deadlines using IBM Maximo. • Cost savings- Saved customer $60k in overtime in 2015.• Growth- Annual revenue grew from $500k to $2.8 million through fulfilling customer needs and broadening services. Renewed 4 year Equipment Maintenance contract with Boeing in 2012. Established additional annual service agreement with local Aerospace supplier.• Customer focus- In 2016 won Boeing performance excellence award. Fostered great relationships with all levels of Boeing employees and Management. Interface with internal & external business partners to meet customer’s needs.• Process Improvement- Established Predictive Maintenance program reporting over $200k in customer savings, and implemented numerous other process improvements. Knowledge in lean manufacturing principles such as 5S, 5 whys, and Value Stream mapping.• Certifications- Thermography and Airborne ultrasound technologies• Community service- Our team volunteered annually at Ronald Mcdonald house in downtown Charleston, SC.

• Operations management- Supervised on-site crews and large outage crews, ranging from 30-60 technicians. Responsible for hiring, training, and development of employees. Produce a variety of reports & proposals to customers. Reactive manager to meet customer’s requests. Assisted with Emergency recovery operations during two catastrophic floods in 2009. Managed Budgets and P&L• Safety- Performed JSHAs on every job and utilized specialized safety devices and PPE to increase workers safety. Participated in train the trainer, OSHA 16 hr supervisory class, MSHA training, and TWIC certs. • Fleet equipment management- performed daily, weekly, and monthly required DOT & pre-trip inspections. Coordinated replacement vehicles and equipment for major repairs. • Strategic planning- Coordinated large boiler cleaning job in 2007 with subcontractor out of Nebraska.• Project management- Planned biannual outages requiring equipment, tooling, and manpower from various regions in Southeast. Submitted proposals for all biannual outages. • Competencies- Knowledge in waterblast technology and industrial vacuum solutions. Competent with industrial processes & equipment.• Growth- Engaged in contract renewals in 2006, 2007, 2008, & 2009. Established 5 new customer accounts in addition to on-site contract.• Innovation-Fabrication of equipment parts to improve efficiency of production and reduce costs by 50% proposed alternative plan to reclaim by-product saving customer on labor & equipment costs. Negotiated weekend on-call compensation policy with customer in 2006.