Stanton Melvin Email & Phone Number

Westfield, IN, US

Westfield, IN, US

Remote

• Manage the stages of the Product Lifecycle Management (PLM) (budget, methodology, planning, monitoring of KPIs, etc.)
• Identify and translate business process needs into functional requirements
• Develop and implement long-term goals, key milestone planning and objectives to achieve the successful outcome of the program, ensuring that individual project plans align with the needs of the business
• Supervise the deployment of useful functions
• Manage the implementation of the PLM solution and maintenance in operational condition
• Drives program related communication, stakeholder management, facilitates across functions to ensure awareness and alignment

Remote

Remote

• Partner with other stakeholder teams across business units (i.e., sales, finance, security, compliance) to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently.
• Evaluate, analyze, and communicate systems requirements (PBX, Salesforce, Office365, Tableau) on a continuing basis, and maintain systems processes
• Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
• Conduct systems analytics of primary tools to maximize effectiveness and troubleshoot problems
• Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations
• Drive identification of requirements across business units and identify substandard systems processes through evaluation of real-time data

Plano, TX

• Ensure that call-flow programming and QA is completed leading up to customer go-live – including Contact Center configurations
• Serve as a resource to train and assist other Cloud Implementation Specialists in the Cloud PBX and Contact Center portals
• Work with Project Managers to assist with a successful implementation
• Responsible for configuration of new client/location virtual fax lines, Bridged Call Appearances, voicemail to email transcription, call recording, and any many other add on features
• Maintain an in‐depth understanding of Mitel’s capabilities, services and business impact points to effectively communicate to all stakeholders
• Serve as the subject matter expert for provisioning tools and provide feedback on client programming tools specifications

Remote

• Previously ShoreTel
• Simultaneously manage multiple installation projects
• Chair structured project process meetings with formal Agendas and Minutes to formally document all aspects of the project.
• Comprehensively communicate to senior level management a project status, costs, project conflicts and other implementation constraints updates.
• Create presentation materials; propose specific solutions to needs or problems, which include project plans, written and oral reports and graphical presentations.
• Analyze data including information implied from project performance criteria.

Irving, TX

• Project Management
• Communicated with stakeholders and technology teams to provide direct feedback to solve business issues and ensure effective implementation of agile process
• Developed, coordinated, and implemented best practice methodology for over 100 relocation projects
• Tested and implemented new technology solutions to benefit the organization including new wireless networking solutions, Skype for Business, and Sharepoint deployment
• Resolved numerous and continuous project issues such as vendor delays, tactical matters, scope changes, and user needs
• Provided comprehensive support to stakeholders and end users through training and documentationBusiness Analysis

Irving, Texas

• Project Management
• Managed and coordinated office changes for approximately 180+ facilities throughout the US for facilities’ and real estate
• Coordinate project initiatives with internal business teams, stakeholders, project managers, and vendors
• Communicate effectively with stakeholders and clients and inform the project manager about customer business needs and changes
• Led the largest branding change for the organization at 60+ offices by coordinating the schedule, design, vendor relations, and budget for all exterior and interior signage
• Supported real estate by extracting and documenting lease details, scheduling rent roll, and maintaining location databaseBusiness Analysis

Bloomington, Indiana

• Previously Employment Plus, Inc
• Developed a thorough understanding of technical skills in order to communicate effectively with the reporting team for client requests; including SQL, C++, HTML, and Javascript
• Requested and ensured proper data mining and reporting
• Trained to extract data using SQL through cross training to assist with business needs as necessary
• Utilized efficient analytical and research techniques while auditing IT & Facilities contracts and leases to reduce cost for over 60 locations nationwide resulting in cost savings of approximately $200,000/mo
• Managed phone and internet accounts to assist branches with communication needs

Bloomington, IN

• Promoted within 6 months of start date to assist company’s finances, assets, processes and procedures, and business development
• Supported AR projects during company restructuring including automated invoice rollout, invoice error% decline, and accounting software updates
• Assisted with improving client invoicing by introducing new business practice

Bloomington, Indiana Area

• Managed a team of 12 – 15 people to operate daily functions of restaurant
• Led two area stores and resulted with improved profitability, compliance rating, and safety standards
• Enforced protocol to remain compliant with company’s standard operating procedures, including improving inspection score to market’s top percentile.
• Coordinated retention of store to ensure adequate staffing
• Conducted review of P&L and made changes as necessary with inventory and staffing to allow for growth in profit

Bachelor Of Science - Bs, Data Science

Bs Of Business Management, Business Administration And Management, General

Bachelor Of Arts - Ba, Theatre/Theater

Bachelor Of Arts - Ba, Fine/Studio Arts, General