• Directs and coordinates the activities of other workers engaged in handling goods to be shipped or being received in a fast paced environment• Provides exceptional customer service for over 300 clients on site that directly contributed to renewal of contract • Responsible for ensuring that administrative files of the mail room are maintained in an accurate manner • Performs clerical and physical tasks in connection with shipping goods and receiving incoming shipments. Input transactions into an automated system• Ensures that shipments are properly packaged, identified with shipping information, and loaded into transporting vehicles; and keeps records of goods shipped, e.g., (tracking numbers, cost, and destination.) • Coordinates and maintains inventory of office supplies and distributes supplies to clients; types and submits purchase request through the agency• Use Microsoft Outlook, Excel, Power Point and Word as daily components to complete daily office tasks• Implemented electronic Mail Distribution Performance Report using Microsoft Excel to reduce paper usage

Assisted in developing and leading enrichment activities and youth events for Out of School Time programsto mentor and tutor over 30 underprivileged students.• Supervised youth workers who received community service hours and college volunteers who receivedcollege credits through their involvement in youth programs• Analyzed and facilitated programs to ensure achievement of all objectives within timeframe.• Performed database maintenance which included confidential participant and prospect information• Ordered/Purchased supplies for youth programs with company credit card while adhering to budget• Maintain professional relationship with parents, community organizations and schools to improve programperformance• Performed administrative and clerical duties (typing, data entry, filing records, and maintaining office supplies)