Star Chambers Email & Phone Number

Austin, Texas

Supervise and coach lobby tellers to provide an excellent customer experience with a focus on loss prevention.•Complete and review daily, weekly, monthly and quarterly branch reports.•Ensure branch operational, compliance and security standards are met daily.•Execute Teller Financial Goals Assessment to refer a Regions360 Needs Based Sales conversation with every customer. •Coach the teller staff to reach and exceed teller referral goals.

Supervise and coach lobby tellers to provide an excellent customer experience with a focus on loss prevention.•Manage branch cash; maintain precise and optimal amounts of currency to service our customer’s needs. Supervise a consistent flow of millions of dollars in incoming and outgoing cash shipments every month.•Audit and maintain branch inventory of Traveler’s Checks and Gift Cards.•Process all complex commercial business transactions.•Motivate and encourage team to demonstrate excellence in operations knowledge, with a focus on daily improvement.•Review and release high-dollar amount wire transfers daily.•Review and approve reactivation of dormant accounts, out of profile account transfers, and cost center changes.•Process two to four thousand deposits and withdrawals monthly for business and consumer accounts without losses.•Research and respond to customer questions and concerns effectively, and in a timely manner.•Perform monthly and quarterly audits of vaults, teller cash dispensers and teller cash drawers.•Educate team of operations knowledge in preparation of yearly audit.•Managed ATM cash levels and deposits with precision.

Austin, Texas

Austin, Texas