Star Fleming Email & Phone Number

United States

Senior Cost AnalystGaran Inc, Starkville, MS• Reduced processing time of information needed to complete package needed to create and ship textiles.• Construction, reverse engineering, carton dimension approvals, revisions to existing information, maintaining strict adherence to cost driven labor, and communication with other department to ensure all data is consistent and correct.• Calculate costs for project-specific goods and services by gathering information from team members foreign and domestic. • Conducted special studies to develop and establish standard hour and related cost data or to effect cost reduction• Proved successful working within tight deadlines and fast-paced atmosphere• Auditing submitted information to ensure information submitted for final approval is correct and up to date.

Starkville, Mississippi, United States

2020-06 - Current Owner/CFOWatch Dawg Security, LLC, Starkville, MS• Established rules, enforced State and Federal Regulations, and maintained financial standings for company of 50-75 employees.• Managed day-to-day business operations• Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization• Optimized team hiring, training and performance• Maintained up-to-date administrative records to monitor operational conditions• Established, optimized and enforced business policies to maintain consistency across industry operations• Reconciled daily sales, returns and financial reports in QuickBooks• Accounts Payable/ Receivable • Invoice entry• Establish relationships with local businesses and city leaders to understand and fill needs of each client.

Starkville, Ms

2008-09 - 2015-01 Operations ManagerSitel, Starkville, MS• Monitored call quality and provided individual constructive feedback to enhance performance and address areas in need of improvement• Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.• Oversaw employee performance to foster accurate prioritization and achievement of sales and productivity goals• Reduced personnel turnover by developing and implementing performance evaluations to support corrective action planning• Achieved high satisfaction rating through proactive one-call resolutions of customer issues• Executed Monthly Performance Plans with representatives to identify production gaps• Conducted performance reviews for staff members to reduce resolution times and improve customer satisfaction ratings

Starkville, Mississippi, United States

• Performed daily banking duties such as depositing money/checks, balancing ledger, reconciliation. • Customer service to customers and possible customers to ensure that their needs and wants were being heard.• Collection calls- empathetic yet firm. • Onboarding and termination of office assistants.• Daily communication with General manager and/or owner. • Learned and followed banking regulations.

Columbus, Mississippi, United States

• Maintained Financial records and assisted with general day to day tasks within the finance department.• Computed, classified and recorded expenditures and revenue data to ensure company’s records are complete• Record discrepancies and report them to lead.• Scan all invoices to have soft copy to send to correct department.