Team Lead
Current• Leading a team of 6 professionals, fostering a collaborative and high-performing work environment• Coordinated and implemented project plans, defining project scope, objectives, deliverables, and milestone• Monitored project progress, identified risks and issues, and implemented effective mitigation strategies to ensure successful project completion• Collaborated with cross-functional teams to align project objectives and drive seamless execution• Communicated regularly with stakeholder to provide updates, address concerns, and obtain necessary approvals• Developed and maintained strong relationships with clients, ensuring client satisfaction and repeat business• Maintaining and upgrading the Legal & Compliance Applications like LexisNexis Bridger Insight XG, Regulatory Reporting System, 1099Pro• Coordinate, communicate and work on the requested items from Client, Vendor and Business• Handling and acknowledging Change tickets and P0/P1 Level Incidents without the SLA breach on ServiceNow