Nick Stark Email and Phone Number
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With over a decade of experience at the intersection of educational leadership, customer success, and strategic growth, I have a proven track record as a strategic leader delivering measurable results through data-driven strategies and strong relationship-building. My career has been defined by driving revenue, optimizing processes, and fostering cross-functional collaboration to achieve organizational goals.I have partnered with sales teams to identify expansion opportunities, renewals, and new business prospects, contributing to significant sales growth in K-12 school districts. As a strategic leader, I have spearheaded high-impact initiatives, including the expansion of district-wide online learning programs during the COVID-19 pandemic, which ensured educational continuity and increased retained revenue. Additionally, I have streamlined onboarding and implementation processes for SaaS solutions, achieving faster time-to-value, improving customer retention, and enhancing profit margins through data-informed staffing and budget planning.A key aspect of my success has been building and maintaining strong relationships with senior decision-makers, such as superintendents, curriculum directors, and department heads, to align solutions with organizational priorities and long-term success. By balancing client needs with business objectives, I have consistently delivered sustainable outcomes, whether by optimizing KPIs, enhancing team performance, or aligning product launches with contractual and budgetary requirements.My leadership philosophy emphasizes collaboration, innovation, and integrity, ensuring that both clients and organizations achieve their goals. With a Master of Science in Administration and multiple professional educator certifications, I bring a unique foundation to understand complex challenges and deliver impactful solutions in both corporate and education environments.
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Customer Success ConsultantCengage GroupGainesville, Fl, Us -
Sr. Customer Success ManagerTutor.Com May 2023 - PresentNew York, Ny, Us▪ Establish and implement streamlined onboarding processes resulting in efficient time-to-value for new product launches and adherence to contract and budget requirements.▪ Strategize with sales, marketing, and product teams throughout the onboarding, nurturing, and renewal Customer Success journey to achieve mutually beneficial long-term goals.▪ Engage key stakeholders, including Superintendents, Curriculum Directors, and Department Heads, to build strong relationships and drive sales growth in targeted school districts. -
Program Development Operations ManagerFrontline Education Jun 2021 - May 2023Malvern, Pa, Us▪ Improve implementation processes and developed process guides for 43 Student Management solutions.▪ Manage cross-departmental strategic initiatives leading to improved customer experience and increased retention.▪ Drive efforts to improve project and resource documentation in Salesforce for reporting against existing KPI targets based on utilization, project completion and Net Promoter Score (NPS) resulting in improved margins for billable services.▪ Develop a communication cadence with customers to monitor account health and deliver student learning outcomes.▪ Strategize with sales, marketing and product teams throughout the onboarding, nurturing and renewal Customer Success journey to achieve mutually beneficial long-term goals.▪ Support Account Managers with virtual and on-site client meetings, training, and executive-level presentations. .▪ Ensure every client receives high-quality, expert account management and consultation through the building of best practices and playbooks. -
Program Manager, Curriculum DevelopmentSchool Board Of Levy County Aug 2018 - Jun 2021Bronson, Florida, Us▪ Direct expansion of online learning capacity for 10 schools as a part of the district COVID response plan.▪ Serve as Teacher on Special Assignment (TOSA) to grow online learning and virtual instruction programs for full-time and part-time students resulting in increase in retained revenue for the district.▪ Develop and facilitate professional learning for use of online curriculum in classroom instruction. -
TeacherQueen Of Peace Catholic Academy Aug 2017 - Jun 2018Gainesville, Florida, Us▪ Direct expansion of online learning capacity for 10 schools as a part of the district COVID response plan.▪ Demonstrate flexibility with shifting priorities and ability to balance systems and processes to meet changing demands. -
Implementation SpecialistMonterey Institute For Technology And Education May 2016 - Jul 2017▪ Collaborate with North Carolina Department of Education to develop a state-wide college readiness program for community colleges.▪ Develop processes, strategies and tools to facilitate onboarding and successful implementation.▪ Develop and directed strategy to increase client portfolio of existing clients.▪ Review account plans and monitor team strategies and the book of business for Account Directors.
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Manager, Client ServicesEdgenuity Inc. Jan 2014 - Mar 2016Scottsdale, Arizona, Us▪ Drive development of processes for increased efficiency and efficacy of training and team operations including development of new employee onboarding program increasing profit margins for billable services.▪ Partner with Sales promoting a comprehensive approach to strategic planning, new sales and implementation identifying expansion and renewal opportunities and an improved client experience. -
Instructional Design Specialist, Vip Franchise ManagerNorth East Florida Educational Consortium Jan 2013 - Jan 2014▪ Build, manage, and leverage key stakeholder relationships to build awareness across the entire district.▪ Administer virtual instruction program for 15 rural districts including staffing, training and supervision of instructors, ongoing training and communication with district personnel, school-based administration, and guidance counselors. ▪ Prepare and deliver reports to executive level stakeholders including expenditure and profit/loss statements.
Nick Stark Skills
Nick Stark Education Details
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University Of West FloridaEducational Leadership -
Baptist University Of FloridaMusic -
University Of West FloridaData Analytics
Frequently Asked Questions about Nick Stark
What company does Nick Stark work for?
Nick Stark works for Cengage Group
What is Nick Stark's role at the current company?
Nick Stark's current role is Customer Success Consultant.
What is Nick Stark's email address?
Nick Stark's email address is ni****@****ity.com
What is Nick Stark's direct phone number?
Nick Stark's direct phone number is +148042*****
What schools did Nick Stark attend?
Nick Stark attended University Of West Florida, Baptist University Of Florida, University Of West Florida.
What are some of Nick Stark's interests?
Nick Stark has interest in Politics, Children, Arts And Culture, Education.
What skills is Nick Stark known for?
Nick Stark has skills like Educational Technology, Instructional Design, Instructional Technology, Teaching, Staff Development, Educational Leadership, Curriculum Development, Elementary Education, Technology Integration, Blended Learning, Curriculum Design, K 12.
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