Grand Mere Restaurant Group is a restaurant operating company focused on buying, operating and growing restaurant franchises. GMRG has close to 135 stores in 9 states and 2,400 team members. Our restaurants are top performers in the Pizza Hut system across nearly all operational and financial metrics. I ensure that all HR operations across multiple State locations are aligning with business objectives for 2400 team members and management throughout GMRG's field operations. Leading an HR team of 2 people (Sr. Benefits Manager and HR Generalist), $35 million payroll, engaging and developing the workforce, managing compensation programs, benefits, policies/procedures, maintaining regulatory compliance relating to labor and employment practices.

Manage the Human Resources department and 1 HR Generalist and 1 HR Coordinator . Administration of human resources policies, procedures, and practices. Responsible for HR functions for the Embassy Suites and Homewood Suites Kansas City Airport and Residence Inn by Marriott Kansas City AirportDesigns, leads and evaluates major business initiatives that impact the organization. Provides management with credible solutions to effectively resolve human resource challenges. Proactively engages management in human resource matters and drives for results.• Works as an effective business partner with senior leadership to plan and facilitate employee relations and talent acquisition activities. Leads efforts that promote employee engagement.• Proactively consults with middle and upper-level managers to identify solutions to employee-related issues. Exercises good judgment in identifying and resolving employee relations issues. Demonstrates a strong understanding of proper interpretation and implementation of employment law, HR policies and practices and application thereof.• Leads the delivery of HR processes and services that meet quality standards established by internal customers. This may include processes and services involving selection and placement, training and development, performance management, talent management, employee relations, compensation, benefits and organizational development.•Leads the planning of the hourly employee total compensation strategy.•Champions the communication and proper use of total compensation systems, tools, programs & policies.•Successfully defend against unemployment claims and Workers' Compensation claims•Monitor the associate performance appraisal program.•Analyzes open positions & development of existing talent and business needs•Plans and coordinates employee functions Program Development•Take an active role in professional HR organizations•Process bi-weekly Payroll for 130 EE's in ADP/WFN and Workday

My position involves administering human resources policies, programs and practices to 130 employees and managers: Maintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.

Provides support in all aspects of Human Resources, including employee relations, recruiting, benefits, training and development, performance counseling • Coaches managers in upholding and ensuring consistency in all HR policies and procedures • Maintain employment information and required documentation in personnel files as well as in computer/information systems • Accurately enter time-sensitive data pertaining to changes in employee’s status, pay, work assignment, etc. into QuickBooks• Works with managers to address performance related issues, and with a strong focus on employee development and succession planning • Recruits, identifies and attracts top talent • Ensures successful on-boarding for all new hires • Responsible for benefits administration – records keeping, coordinates open enrollment, ensures that the company offers competitive benefits program • Process unemployment claims, gather/report necessary information, maintain contact with agency representatives, identify/contact appropriate witnesses, and participates in hearings when assigned• Responsible for workers compensation investigations and record keeping• Responsible for company car insurance and liaise with the carrier as well as building maintenance company• Keep training and safety records

During my employment I handled the Human Resources for multiple companies in 3 states. • Handled all HR functions for multiple companies and States under common ownership for close to 300 employees. International Buildings – Deerfield Beach, FL, Tempe, AZ and (Ft Worth, TX –office now closed)US Metal Buildings - Deerfield Beach, FL, Tempe, AZ and (Ft Worth, TX –office now closed)Kurriosity.com - Deerfield Beach, FL • Administer HR related policies and processes, including recruitment & hiring, orientation, employee records & database, employee handbook, payroll processing, benefits, PTO, workers' compensation, unemployment claims, environment, health and safety, terminations, etc.• Employees' primary point of contact for all HR related questions, concerns and issues• Manage employee relations activities to ensure timely investigation and resolution• Prepare and assist with employee communications relating to all HR issues and matters• Assist with ensuring company compliance to all HR-related government regulations• Generate and report employee and HR info/metrics (e.g. attendance, turnover stats)• Developing HR policies, programs and goals; recommends improvements as appropriate• Support management on all HR & employee matters including: recruiting & hiring, orientation, disciplinary action, terminations, compensation & benefits, performance management, training programs, employee surveys, etc.• Conduct Workers Compensation and EEOC Investigations• Conduct Open Enrollment meetings for Benefits• Prepare employment ads and place online as well as job descriptions• Plan Employee functions, administer Employee of the Month, handle monthly Employee Birthday’s and Recognition • Compile information for Employee Newsletter

- Administering core HR processes, including recognition and rewards, employment, labor/employee relations, compensation, performance management, and workforce planning. - Developing continuous improvement methodologies to enhance operational targets while working with management to create business continuity plans, update office manuals, and enforce company policies.- Analyzing key performance indicators and forecasts to assess cross-functional workforce skills inventory and requirements to meet company staffing demands. - Identifying legal requirements and government reporting regulations affecting HR functions and ensuring policies, procedures, and reporting are in compliance.- Conducting recruitment and candidate source activities for exempt and nonexempt staff, including sourcing and interviewing candidates, reference checks, preparing correspondence and extending employment offers.- Assessing human resources needs, recommending individual/organizational development actions, and implementing consistent HR standards, policies, and procedures.- Administering and maintaining employee benefit plans, managing annual Benefits Open Enrollment, overseeing automated benefits administration, and compiling, reconciling and/or reviewing monthly billing.- Performing wage surveys for exempt and non-exempt positions within the labor market to determine competitive wage rates in relation to trade classifications.- Maintaining deductions for payroll and administration of benefits, including, health insurance, life insurance, and dental insurance.- Developing new-hire orientation programs to increase policy, procedure, and benefits awareness.

Pre screen applicants including skill matching, wage/salary calculations, testing etc. Solicit new business through sales calls. Attend job fairs. Relocated to Savannah, GA

Assist the VP of HR. Screen applicants and assist hiring manager with writing job ads, and job descriptions. Prepared new hire files, maintain i-9's, credit and medical files. Prepare COBRA reports. Process accounts payables to various vendors. Conduct exit interviews, and onboarding

Effectively recruited candidates for exempt and non-exempt positions to include temporary, temp to hire and direct hire placements. I was also responsible for sales to include cold calls. We were very active in the community and strived to be the best staffing agency in the area.