Program Manager
Current* Successfully initiated and continues to execute the site removal program within the services organization* Work cross-functionally with stakeholders on contract terms for removal* Responsible for complex program management tasks and development of standards and processes for removals, upgrades, and sales initiatives*Successfully initiated and currently planning the Standard Operating Procedure (SOPs) program to accurately document processes within the department* Responsible for managing and directing overall project team activities, monitoring progress, including project health, capacity planning, and internal process improvement activity* Present monthly reports on current project status to project stakeholders to educate decision makers on ongoing risks and work with cross functional groups to implement risk responses.* Presents quarterly reports to executive leadership on program statuses * Work cross functionally with site design engineers and account executives to finalize site configurations for customer upgrade opportunities. * Successfully initiated, executed, and monitored the implementation of a $53 million multi-department cost-savings initiative that focused on multiple projects aimed at overall company profitability