Prepare reports for owners, detailing cash flow, maintenance budgets, and marketing strategies. Coordinate format and content with the accounting departmentReview and inspect all capital replacement plans, ensure all are within the scope of the Asset Business Plan and/or budget. Communicate with RVP/Owners for appropriate approvals as necessaryField calls from residents, review and responds to any correspondenceCollaborate with RVP/Owners to develop each community’s overall business plan and ensure each community is operating in a manner consistent with the business planSupervises all on-site staff, including hiring, training, supervision, and corrective measures. Determines productivity standards of each staff member and communicates these standards to maximize property performance and individual success; evaluates the performance of these standards for individual staff members and makes resulting compensation decisions Provides professional and positive leadership to team membersInspect all assigned properties weekly to ensure the asset is kept up physically and financially.

Maintained accurate documentation of claim appeals process.Managed billing reports to assure that all billing is captured accurately and timelyAssist with chart audits as necessaryResponsible for the performance of billing staffAnswers all escalated field calls to ensure proper measures were taken.Keeps Administrator/Controller apprised of problems/concerns/delays within billing departmentAdheres to agency’s corporate compliance program and assures Claims Integrity for the company