Starr Bicho Email & Phone Number

Boston, Ma, Us

Experienced Executive Assistant and Marketing specialist. Skilled in Adobe software, Excell, Google Suite, Quickbooks, and Outlook. Strong administrative professional graduated from the University of Phoenix.

Boston, Massachusetts, Us

• Manage email and calendars for Vice President of Operations and Chief Operating Officer.• Answer calls and take messages from both landline and cell phones. • Set up meetings and book conference rooms throughout the US.• Assist Project Managers in making sure all Standard Operating Procedures are up to date.• Review and distribute insurance log for all jobs.• Email reports for purchasing, client service, and safety reports to Project Managers. • Schedule Interviews • Manage expenses.

• Office Manager• Customer Service including investigating and solving customer issues. • Met with managers on a weekly basis to discuss possible improvements to customer service. • Recruiting; interview and hire • Trained staff to deliver a high standard of customer service. • Ensured employee personnel files were up to date and secured.• Ensured protection of files and records of customers and affiliated stores.

Us

• Customer service.• Inventory Control • Addressed both Customer and Employee issues. • Provided orientation and training to all employees. • Kept track of the store’s Bridal consultant and stocking bridal supplies as needed. • Processed direct ship packages to customers for merchandise or registry. • Handled vendor’s requests, customer complaints and comments. • Ran Team Meetings • Member of the Safety and inventory committee