Ivan Starunkin Email & Phone Number

Москва, Россия

Company: more than 5000 employees- Operational management of IT-Directorate (30+ engineers)- Establish IT-Directorate goals, objectives, operating procedures,- Develop and maintain an appropriate IT organizational structure that supports the needs of the business;- Establish KPIs and assessment of employees- Develop, track, and control the information.

Москва, Россия

- Operational management of IT-department- Establish IT department goals, objectives, operating procedures, - Develop and maintain an appropriate IT organizational structure that supports the needs of the business;- Establish KPIs and assessment of employees- Develop, track, and control the information technology annual operating and capital budgets..

Moscow

- Manage day-to-day operations of the Technical Support Team, including setting priorities, assigning resources, and ensuring that goals are achieved- Manage workload and schedule for team. - Motivate, Coach, Mentor and develop the team. - Create, monitor and achievable measurable objectives in line with the corporate guidelines- Measure customer SLA’s.

Москва, Россия

• Managing the 1st line of technical support- Providing Technical consultancy to the 1st line of technical support- Technical support of private cloud infrastructure provided to our clients- Planning and introducing.
• Windows Server 2008 R2/2012/GUI/Core- Active Directory: AD DS, Replication, GPO, AD CS (PKI)- Terminal and Remote Desktop: RD-Gateway, Remote-App- File and Print Services: DFS-R (-N), Folder Redirection, Print Servers.
• Exchange Server 2010;DAG, OWA, Autodiscover, OAB, Outlook Anywhere, ActiveSync, ECP, Public Folders, Trunsport Rules, Smart Host
• TMG 2010;Monitoring, Rules, Publishing services (Exchange, IIS, RDS, SharePoint, FTP), VPN, HTTPS Inspection, Malware Inspection, Lockdown Modes, VPN StS
• SQL 2008 R2/2012Deployment, Backup/Restore, Export/Import, Upgrade,
• System Center (VMM 2012, App-Controller 2012, DPM 2012, SCOM 2012)

Nizhny Novgorod

• Responsible for troubleshooting of complex technical problems for Microsoft productsKey responsibilities:Technical support of Microsoft's server products in accordance with the rules of the Microsoft Support Lifecycle;
• Windows Server 2003/2003 R2/2008/2008 R2/2012/GUI/Core- Active Directory: AD DS, Cross-Forest infrastructure, Migration between forests and domains, Replication, GPO, AD CS (PKI)- Terminal and Remote Desktop: Terminal.
• Exchange Server 2007/2010;DAG, CAS-Array, Migration, Edge, FF Protection for Exchange, OWA, Autodiscover, OAB, Outlook Anywhere, ActiveSync, ECP, Public Folders, Trunsport Rules, Smart Host, Federation Trusts
• ISA Server 2006/TMG;Monitoring, Rules, Publishing services (Exchange, IIS, RDS, SharePoint), VPN, HTTPS Inspection, Malware Inspection, Lockdown Modes, VPN StS
• SharePoint Server 2007/2010; SQL 2008/2008 R2/2012Deployment, Backup/Restore, Export/Import, Upgrade, User Profile Synchronization
• System Center (Configuration Manager 2007/2012, Virtual Machine Manager 2008/2012, App-Controller 2012, DPM 2010/2012, Operation Manager 2007/2012, etc.)

Nizhny Novgorod

More than 40 customers~ 600 PCs, 80 serversRemote administration of servers and computers (HelpDesk).- Installation, Configuring and Administration of Microsoft Windows Server: 2000, 2003, 2008 R2, Small Business Server.- Installation, Configuring and Administration of Microsoft Windows: 9x, Me, 2000, XP, Vista, 7even.- Installation, Configuring and.

Engineer, Network And System Administration/Administrator

Cisco Specialist, Ccna

Pre-Intermediate, Pre-Intermediate