Provide management, leadership and vision to ensure Christo IT Services meets its short-term and long-term objectives. Helping to create enduring policies and a company culture that strengthens operational efficiency and generates revenue.

As the Client Advocacy Manager at Christo IT Services I worked with our clients and staff to provide service that is focused on what is best for our customers. As the main contact for all customers, I encompassed all aspects of customer contact, including products, services, sales and complaints. Facilitated resolution by bringing together appropriate department heads and implemented procedures that ensure our products and services are best suited to meet our clients' needs.