• Provide booking assistance and travel advice• Build working relationships and rapport with clients and suppliers.• Invoicing and processing payment• Customer service, and support pre-trip, on-trip, and post-trip with potential or existing clients• Management of TripAdvisor responses, ongoing and upcoming products• Identifying market opportunities• Developing long and short term marketing

Sri Pelancongan Sabah Sdn Bhd. is a wholly owned subsidiary of Sabah Tourism Board. My position while I was there was to gain enough experience during practical training in the company's Publicity and Publication Department. I came up with greeting cards, flyers and t-shirt designs for a few upcoming cultural events around the state.