Team Lead Professional Services- Utility
CurrentSupervises professional services personnel and serving external Members/Customers using NISC’s software solutions. This position is responsible for supervising professional services personnel who are engaged in providing on-site support and training to Members on NISC’s products and for managing large-scale software implementations and conversions projects. Engages in project implementation improvements and tool redesign to continually improve member's project success. This position includes a high level of customer interaction including working with members to schedule projects and acting as an enterprise sponsor for many projects.