At K-digital, our passion is to deliver innovative IT solutions that drive change and help businesses thrive in the digital environment.We provide our customers with various solutions such as:K-MALL - a modern platform for Shopping Malls which is aiming to: - attract more buyers and visitors - increase mall's revenue through selling in-app banners - personalise customers' approach and enhance shopping experience - highlight up-to-date information on discounts, events, and services - increase the overall attractiveness and image of the Shopping MallK-PARKING - a convenient parking system: - is fully integrated with K-MALL app - automated parking payment methods - real time monitoring of available parking spacesK-EAT - a cutting-edge app for online food ordering at food courts: - allows users browse restaurants, make payments and track orders - attacts more visitors through gamified-Tinder-like format of chosing dishes - allows to develop and implement loyalty programs, create personalized offersThe list of our products goes on, check it on our website to learn more - https://k-digital.pro/#projectsMy duties include:- Content preparation and posting within the project- Task planning, assignment, and monitoring- Project timeline control- Information search and analysis for the project- Testing and acceptance of work from performers- Communication facilitation between the product customer and the team- Participation in all meetings and negotiations with the customer- Compilation and translation of presentations- Writing technical specifications- Creation of entities and logic for the project's database- Knowledge base management for projects- Project management tool operation- Personnel recruitment, interviewing, and onboarding of new employees- Functional software testing.

Management of a remote development team for a corporate chatbot platform, including developers, DevOps engineers, analysts, a web designer, and an outsourced team. • Client and Team Collaboration: Participated in meetings, led task negotiations, and facilitated communication with support teams (in English). • Requirements Management: Collected and analyzed business processes, decomposed tasks, prioritized and set deadlines, and monitored task progress. • Development and Coordination: Created chatbot workflows, automated funnels, and CJM diagrams in Miro; coordinated platform enhancements. • Documentation Preparation: Authored guides for platforms and tools, including Omnidesk, WhatsApp Business API, Facebook Business Manager, and created integration manuals. • Process Development and Implementation: Contributed to creating team policies, and recruitment and onboarding processes for new team members. • Simultaneous Management of Three Major Projects: Applied agile methodologies under the guidance of a mentor.Key Achievements: • Developed and implemented a client-facing Omnidesk setup guide. • Created a task planning and tracking document that improved transparency and timelines. • Contributed to the development of onboarding procedures, improving new employee adaptation efficiency.Tools Used: Redmine, Omnidesk, Miro, Clockify, DialogFlow, Photoshop, Excel, Word, PowerPoint; familiar with Freshdesk, Zendesk, and Jira.

Formation of a team of web developers: drafting vacancies, selecting resumes, and conducting interviews.Team members: 2 programmers, 2 designers.Analysis of internal projects and business processes.Work with a team in the company's office.Planning, execution of tasks, decomposition of tasks, prioritization, distribution of tasks between team members, setting deadlines and tracking, and coordinating the work of the team. Project management in MS Office.Organization and participation in meetings and planning meetings.During my time in this position, I have worked on the following projects:•Food ordering site;• Website of a software development company;•Information site of the service center;•Development of the interface and logic of the SC control program.