Stathis Xanthopoulos Email & Phone Number

Nea Ionia, Gr

Athens, Attiki, Greece

Athens, Attiki, Greece

With a team of twenty teammates, I was tasked to retain, help them grow and inspire them to reach their potential in full, in CSP Athens for Booking.com. I was in charge of quality assurance through phone and non phone evaluations. refreshers and retraining for the whole department.

Athens, Attiki, Greece

Launch of LPS project for Booking.com as a global role.

Greece

Team lead in the Crown project in track and trace for Covid19.

Athens, Greece

Athens Greece

With a group of 15 agents, duties included constant improving with coaching sessions and inspiring teammates to achieve their best results. Quality evaluations and retraining sessions for the whole project division in Athens. The last two months, I was tasked with the operation manager's workload since the previous OM was relocated to another project. In charge of scheduling, organizing and keeping the project going forward smoothly until end of cooperation

Athens Greece

Customer service specialist for the CSP(partner) proportion of Booking.com, with training in the extranet and all features available

Nea Makri

In charge of organizing and filing all the paperwork. Also responsible for room pricing adjustment in various platforms

Greece

Athens, Greece

Director of Studies and General Management of the Franchise's branch in Petroupoli, Athens. Also in charge of marketing and financial planning

Greece

Athens, Greece

Representative of Alpha Bank, informing clients about overdue loans and offering solutions and payment plans.

Athens, Greece

Back office, managing orders and shipments of clothes, communicating with foreign design companies, updating clothes storage and stock